Introduction.
According to CTH Lecture notes (2014) the hospitality industry is one of the largest growing sector in the world and it will be discussed according to the history, characteristic and the importance of the industry as well as the features of the business along with the grading system, the internal and external factors, and the tourism industry is also a large growing sector which provides services such as accommodations, food, etc. The history, characteristics and the importance of the tourism industry will be discussed including the patterns of demands and tourism indicators, with the growth of emerging forms of tourism and the importance of transport, accommodation, attractions and events as well as the deference between tourism
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Internal factors are the factors which are inner strengths and weaknesses that a organization exhibits
The best thing about internal factors is that you can control many of them. Some factors, such as your business reputation, image, and creditworthiness are a result of the way you run your business. Other factors, such as your organizations management structure and staffing and the physical décor of your business, are based on your business decisions, and you can change them as you see fit. By changing internal factors it usually involves some indirect cost, such as penalty for terminating a lease before it expires. (Lindblad 2007)
External factors that affect the success of a hospitality industry.
External factors are the factors that are influenced outside which can impact the business.
Tight lending conditions, government regulations and competition are some of the external factors that affect virtually every small business; strategic planners anticipate and manage sources until lending restrictions ease, developing plans for compliance with regulations and enhancing innovation and service to stay ahead of the competition are forward-thinking ways to keep external factors from threatening the survival of the business. (lindblad
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Access which involves the method in which a traveler can reach the desired destinations. Attractions that are provided at a destination and plays a huge role in attracting the tourists. Accommodations provide an over-night stay. Activities- visitors tend to want to engage in different activities which can be passive or active. Amenities are extra services that include public toilets, visitor centers, etc. Ancillary which are known to be additional services like car hiring, catering services, etc. (CTH 2013)
Importance of transport.
Transport is a type of mode used to transport things from one place to another and according to (source loc.gov)
It facilitates trade, exchange and travel, and without transportation, regions are largely isolated from each other. It provides an effective way to transport people and commodities from one place to another. It moves food, furniture, medicine, chemicals, clothing, shoes, hair waves, and other valuable necessities. Helps in creation of employment by hiring individual as drivers, conductors, pilots, cabin crew, etc. It also helps to improve productivity or increase economic development. (source loc.gov)
Importance of
Just like any other organization, chick-fil-A is greatly affected by the external environment of the business. Often, the external environment is made up of all outside factors and influences that affect the way an organization conducts its daily operation. It is worth noting that an organization has no influence over its external factors and thus, it has to re-engineer and redefine its process, products and services to work under the influence of the external environment. Below are some of the external factors that affect Chick-fil-A. Consumer income Consumer income is in the wider field of economic factors that affect the sales level of the enterprise. Consumers with high income are likely to possess the power and the ability to purchase products from the company in large quantities.
Both inventions led to increased productivity and stimulated American economic development, Henry Ford patented the design and soon began to produce more cars than his competitors. Ford knew that in order to keep his employees satisfied he would have to raise their pay, so he did. From a measly two dollars to five he immediately noticed an increase work ethic , including the price reduction his workers could finally afford the new Model T and now had enough time to use it. This led to an increase in employees and wages, the automobile showed a renewed cultural outlook in America that would soon be spread to all neighboring countries. The invention of the airplane changed the United States forever, it changed the way that Americans would travel making it easy and affordable not to mention that it would help significantly improve the American economy through shipping and distribution.
State-of-the-art vehicles and systems were being developed that could transport people and cargo in more efficient manners, and new manufacturing systems were able to create these vehicles at a much higher rate. One of these systems was the variable pitch propeller, invented by Wallace Turnbull in 1922. Unlike conventional fixed pitch propellers, this propeller utilized a motor to alter the pitch of the blade and cut through varying amounts of air. This helped the airplane obtain maximum power and thrust on takeoff, and then transition to an economical cruise setting, which, “…Made the air-transport industry possible” (Freeman-Shaw et al. 43). With this invention, aircraft were able to transport considerably greater volumes of people or cargo, which provided significant economic benefits.
Without the creation and spread of these transportational innovations, the United States of America would have progressed differently. Workers were now able to travel to business centers more efficiently and faster paced as well. Businesses are able to expand even more, because they can now hire people from a larger area. This increases the amount and quality of workers that
In fact, the hospitality sector is always affected by various economic tendencies, both negative and positive. The strategic plan will outline the major actions required for conducting the business. The strategic capabilities can be identified by means of VRIO criteria, where V stands for value, R for rarity, I for imitation opportunities, and O for the company’s competitive advantage (Evans, 2015).
Slowly after the 1900’s different types of planes were being made and they had certain purposes. Big sturdy planes carried a lot of cargo, long thin planes carried passengers. Now almost everybody has rode a plane, it is really an amazing mode of transportation! The Wright Brothers changed the way aerodynamics works by, teaching thousands of pilots how to maneuver a plane.
One of the most well-known economic industries in America is manufacturing. Manufacturing contributes $ 2.09 trillion directly to the economy. This industry is expanding and growing in the USA meaning there is an increase in the outcome of this industry. Many people work in this industry which means that they earn money, and no one is poor anymore in the USA. Because of many people working in manufacturing, the economy of the USA has increased dramatically.
The internal analysis involves looking at the organization’s current vision, mission, financial and strategic objective and strategies. An internal analysis involves looking at an organization’s current
Economic Environment Factors such as Crude oil prices, aircraft prices, Economies of Scale may also have effect on the airline industry. Social Environment Tourists and Business travellers contribute to the growth of the airline industry. Technological The use of modern technology by the airline manufacturers can contribute significantly to the growth of the
The Five Competitive Forces of Industry will influence prices, costs and investment (Porter, 1980). The potential retaining of customers, profitability of a holiday inn can be determined by being aware of the strengths and weaknesses of the hotel industry. (Figure 2.2: Porter’s Five Forces Model (Source: Adapted after Porter,2008) Porter’s 5 model helps in success of Holiday inn between suppliers and buyers. Giving customers the service they are looking for, acquire customers, retain customers and looking externally how the competitors are doing is very important. To ignore the power of customer relationship is not an option.
POLITICAL Political factors can often give a big impact on the business of a company. Often this factor is not in the hand of the organization. Several aspects of government policies can make a huge difference. However, all firls are required to follow the law. It is the responsibility of the organization to find how upcoming legislations can affect their activities.
Flexible working hours helps guarantee the assigned work to be completed somehow. The employee can work extra hours to compensate for being unable to contribute to working full time on a particular day. This helps hike performance. Advantages and Disadvantages of Human Resource Practices.
Every industry to include the hospitality industry is impacted by external factors which directly influence organizational behavior and decision making. There are numerous factors to be considered, but political, economic, and social are three of the most influential. These outside factors sway managerial operational decisions daily regarding personnel, spending, policy, and short-term and long-term strategic planning concerning both core and exterior operations. As within every industry, the hospitality industry has unmanageable elements that affect management or ownership of hospitality establishments (Lewis 2017). Understanding these factors is important because it provides an opportunity for contingency planning (Lewis, 2017).
The relationship between Hospitality and Tourism, Tourism and hospitality help each other, the hospitality industry offer services like accommodation, transportation, food and beverage, recreation and leisure. Tourism is the activity by the tourists where they engage in travelling to destinations where they want to experience recreational and leisure activities and most of the time avails of accommodation, food and beverage. The hospitality industry is the supplier of the services for tourism. The meaning of hospitality is providing a safe and enjoyable environment for patrons. The inter-relationship between Hospitality and Tourism industry is
“Travelling – it leaves you speechless, then turns you into a storyteller.” – Ibn Battuta. My passion is learning about life through travelling and exploring new things. It excites me when I visit new places, learn about different cultures, and see other people live a life that is different from mine. I just love to travel because it makes me realize that the world is so beautiful and there is so much to admire and treasure.