Factors Affecting Staff Performance Essay

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CHAPTER ONE
INTRODUCTION

1.0 Background

Universiti Utara Malaysia (UUM) is among the public universities in Malaysia which has many different schools and departments inside the campus as well as outside the compos. However, each school has its own organization and staff. With this regard, Universiti Utara Malaysia has provided many resources in every school to improve the employee’s performance, skills and capabilities. In addition, the management tries to manage their staff effectively to perform their best. The university aims to establish a more open, flexible and caring management style so the staff will be motivated, developed and managed in a way that they give of their best to support departments. This study tries to find some problem between staff and their performance at School of International Studies (SOIS). School of International Studies is one of the departments after being given facilities to the staff, performances still not change toward as their expected. They found difficulties to improve staff performance and also, they had problem with their staff. They cannot …show more content…

With this regard, these factors include job stress, work load as well as job satisfaction and their effects on the employee performance. Noble (2009) states that more attention should be paid in identifying and dealing with working environment because when employee have negative perception to their environment they sometimes suffer from chronic stress. Opperman (2002) stated that, working environment means those processes, systems, structures, tools or conditions in the workplace that impacts favorably or unfavorably individual performance. The working environment also includes policies, rules, cultural contact, resources, working relationships, work location, internal and external environmental factors, all of these factors my influences the ways that employee perform their job

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