Factors Influencing Organizational Climate

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Factors Influencing Organizational Climate among Active Facebook Users INTRODUCTION
The study or organizational climate can be traced back to 1970’s wherein people tried to understand what are the factors involving productivity at work, job satisfaction and even customer satisfaction. It was found out that organizational climate can be one of the important factors why workers intend to stay in an organization, deliver efficient service as expected and most importantly, clients are satisfied.
Several published articles and researches link organizational climate to job satisfaction (Churchill, Ford and Walker Jr., 1976; Johnson and McIntye, 1998; Lawler III, Hall, and Oldham, 1974; Pritchard and Karasick, 1973; Payne, Fineman, and Wall,
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For organizations to sustain, top management should insure that tasks are appropriately carried out, delegated accordingly and effectively monitored. Several studies cited the important role of organizational climate to productivity (Johannsen, Johnson and Stinson, 1976; Neal, West and Patterson, 2005; Patterson, Warr and West, 2004). Consequently, organizational climate is also linked to customer satisfaction (Davidson et al, 2001; Mathis et al, 2009; Rogg et al, 2001). This suggest that enable to effectively satisfy customers or products or services in an organization, a good organizational climate is…show more content…
The researcher modified and excluded some questions to come up with 40 item Likert-scale questionnaire that tackles all four determinant variables for organizational climate as supported by different theories to create a construct.
Organizational environment is a multi-dimensional concept. “Organizational Environment refers to a contextual situation at a point in time and its link to the thoughts, feelings, and behaviors of organizational members.”(Bock et al., 2005, 89) Environment exist for various desirable behaviors and may be considered as the manifestation of higher organization cultural values – including of course management theories.
“These environments represent employees’ perceptions of organizational co-worker relationship, communication pattern, job satisfaction, and top management trust including subsequent patterns of interactions and behaviors that support creativity, innovation, safety, or service in the organization.”( Patterson et al., 2005, 381). The concepts are frequently described as “structural
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