Final Essay

Hightower Global Solutions is proposing a project to create an interactive learning intranet. The sales training intranet will be used in addition to traditional classroom training to train the global salesforce on the over 100 products that Hightower offers. Hightower Global is looking for an easier way to train a global salesforce on multiple complex products in the financial services industry. Hightower has an aggressive acquisition strategy; the company is purchasing small companies to further expand their product portfolio. As a result of this strategy both new and experienced sales representatives are struggling to learn all of the products offered. This project will allow the company to reach all of its global sales representatives

It’s also serves as an independent project assessment helping produce credibility, helping the decision makers determine the positive benefits to the organization that the project will in turn provide (Mukund, 2013). Hightower Global Solutions is looking to create a sales training portal within their intranet. The overall cost of the project is estimated to be $1.5 million. While this may seem like a large spend, the project aligns with the corporate initiatives. The company is currently purposing an aggressive acquisition strategy to further expand its product portfolio. This strategy resulted in both new and experienced sales associates struggling with product knowledge. Traditional training is both time consuming and expensive as it involves a lot of travel to get trainers or trainees across the global. The online portal will allow sales reps globally to via content on all the products offered by the company and will allow for continuous updating as more products are offered or products are changed. Therefore, in the long run this will be an economically sound

(www.iptv-industry.com, 2016) Based on the economic and technical assessment, the project will help the company meet its strategic goal of aggressive exspansion of their product portfolio. This will not only help sales representatives with product knowledge but, will help Hightower capitalize on missed sales increase profits for the company overall. Therefore, the HighLEARN project is feasible and should be completed by the company.

Goals

• Increase salesforce knowledge of products and increase sales

• Develop a highly interactive portal to create a blended training platform

• Decrease costs of training global salesforce

Scope

The overall goal of the HighLEARN project is to create a highly interactive global intranet learning platform. The project will follow the waterfall project management technique, which is a very linear and systematic methodology that guides a project forward from one stage to the next in a downward, waterfall-like manner. (www.villanovau.com) The first phase of the project will be portal development, the second phase will be infrastructure and security, phase three is content creation and editing, phase four is documentation and phase five is the HighLEARN Roll-Out. The project will not include training users or marketing the