Finale-Just Desserts Case Study
In the case, “Finale–Just Desserts”, the owner Paul Conforti has just implemented a new survey system in his restaurants. This survey system gathering data directly from their customers, rather than collecting data from a third party investigator. The information is gathered through the consumer’s mobile device while they are still in the restaurant. Felicity Klass, a data analyst was assigned to review this new data and determine if there were flaws in the great results they were receiving. Although the owner, Paul Conforti is the final decision maker, Klass is currently in a decision making position. She has to decide if the questions on the survey are accurate for the type of data the company wished to receive, as well as must determine …show more content…
One is to “articulate the research problem and objectives”. Two is to “develop the overall research plan”. Three is to “collect the data or information”. Four is to “analyze the data or information”. Five is to “present or disseminate the findings”. Six is to “use the findings to make the decision” (Devault). Although Finale currently employs most of these steps, I would say their objectives or approach to completing these steps is too vague. What I mean is that Finale has not determined what their initial problem or objective is. Yes, they want to understand their customers, but the data they collect must be informative enough to tell the company how they can improve the customer satisfaction. For instance, if the consumers are not satisfied with the service, is it because the servers are slow, not attentive, or it is because they are forgetful? In addition, Finale may not have developed the best research plan. When the company decided to move over to the mobile survey, are they certain they are not excluding older consumers from participating? If they are sure their clientele is mostly young, educated women, how do they know this? And is this information recent? This could be a major reason why the company has received great results after they switched to a mobile
Sugarcreek Case Study
399 Words | 2 PagesWOOSTER — A Sugarcreek man who drove his buggy into oncoming traffic, causing the death of another driver, accepted his criminal responsibility when he appeared Wednesday in court. Robert S. Coblentz, 75, 2662 State Route 93, pleaded guilty in Holmes County Municipal Court to a single count of vehicular manslaughter. Joyce Morris, 74, Maple Street NW, Sugarcreek, died Jan. 20 from injuries sustained in the crash, which occurred at the intersection of state Route 39 and County Road 114 in Walnut Creek Township, according to the Wooster Post of the State Highway Patrol. In contemplating his plea, Coblentz, who appeared in a wheelchair, said, “The charge is correct.
Psy/270 Week 4
1389 Words | 6 Pages1. Create an applied research project. a. Identify what type of applied analysis you would be conducting (process evaluation, outcome evaluation, needs assessment, or combination of any of these). This is a needs assessment analysis that targeted an old model of issuing identification cards to abuse victims trying to leave their abuser, which was problematic because of the time it took to issue the cards and the methods it employed requiring the victims to prove who they are. This assessment, evaluation of an old government model was to determine if the new model was more effective than the old model for this particular program and if the officials tasked with issuing new and or replacement identification to the women and their families
Nt1310 Unit 1 Web Analysis
2053 Words | 9 PagesThis is due to their deals being good and their broad band being faster than many other internet providers. Web Hosting
Summary Of What You Ll Do Next By David Brooks
1038 Words | 5 PagesIn the article, “What You’ll Do Next”, written by David Brooks. The writer talks about how data is collected and the different ways it is used now in the world. He also starts to talk about his main purpose of this article and tells us that people now are using data collected to predict human behavior. Brooks believes that although data is useful, it’s not useful for human behavior. That he also believes people shouldn’t let data tell them what personal decisions to make.
Ella's Kitchen Case Study
784 Words | 4 PagesWhile reading this case study there were some things that I found similar and different about the two companies. Ella’s Kitchen and Viacom Brand Solutions (VBS) are alike because both companies showed foresight in identifying how to tackle their respective issues (Eagle, Dahl, Czarnecka, and Lloyd, 110). They are different because they both had different visions. Ella’s Kitchen was founded in 2005 by Paul Lindley who is a father of two. He envisioned on developing a product that was aimed towards children and contained organic fruits and vegetables.
Case Study Montreux Chocolates
901 Words | 4 PagesMontreaux Chocolates USA Case Key Questions Discuss the key challenges and marketing issues Andrea Torres must address at this time. Why do you feel these issues and challenges are key to the success of the new product line? The first and most important issue is the name for the new Chocolate. Apollo has a share of 15.4% in the US market in the field of the confectionery product, making it the second highest after the Fischer on the market in year 2011. Such a large share of the market will mean a strengthening of relations of the Apollo with its confectionery products.
Summary Of Serving In Florida By Barbara Ehrenreich
761 Words | 4 PagesLessons Learned from Working at a Restaurant." Young Island. Libn, 23 Aug. 2012. Web. 05 Oct.
Summary: The Sirens Of Wildwood Falls
1844 Words | 8 PagesSimilar to most restaurants that start out it had struggled financially. While most of the staff, made up of high school students, did not know of the difficulties, management did. On this day, management was in a festive mood since there had been significant improvements in the finances. This had also contributed to Ben’s desire to do something special for the
The Importance Of Accounting Memo
1616 Words | 7 PagesAnalyze the problem. iii. Refine the problem. • Utilize these three steps as you define the researchable questions. III.
Pathos Vs Apple
1093 Words | 5 PagesThere are types of technology its consumers use on a daily basis such as cell phones. There are two leading phones that are being used which is Apple and Android. These brands are very competitive towards each other. They have almost looked very similar over the years. Both of these brands have drawn people in.
Vertical Integration Case Study: Verizon
1532 Words | 7 PagesThis is because they look to interact directly with the final customers. The book states that a firm should vertically integrate business activities where they possess valuable, rare, and costly-to-imitate resources and capabilities. With competition consistently playing a factor, Verizon had to find a way to gain a competitive advantage. In this case, network reliability, products and services, customer service, and familiarity are the different paths Verizon has chosen to differentiate products and secure a competitive advantage. The forward integration strategy stands to benefit the larger cellular providers more.
Critical Thinking And Ethics Essay
661 Words | 3 PagesThe relationship between critical thinking and ethics Critical thinking is a way of thinking it is the process of analyzing, applying, and evaluating information with problem solving abilities. Critical thinking greatly improves a person’s thinking. This is the process that will determine whether the outcome of a problem is right or wrong. The critical thinking process is the mindset to make effective decisions based upon verified and truthful information. The steps to critical thinking are remembering, understanding, applying, analyzing, evaluating and creating.
Beco Cabaret Gourmet Case Study
1107 Words | 5 PagesBECO Cabaret gourmet Questions & Answers 1 – When and how did the idea of creating BECO Cabaret Gourmet came about? When I met the venue that is now Bairro do Avillez and found this place I was blown-away — it's a hidden treasure. I don't think anyone imagines a place like this could possibly exist in here. The name BECO (alley) came to me almost instantly and the dinner show concept soon followed.
Nudge Theory And Food Choice
1251 Words | 6 PagesThe authors divided the subjects into two experimental conditions both groups had access to the same set of songs, but in the experimental condition, members could see how many times each song had been downloaded (Ibid.) In this experiment, what participants didn’t know was that researchers had in fact rigged the experiment, making up the download figures for the participants in the experimental condition. They discovered that participants in the experimental condition were nudged into downloading a song because they looked towards how many downloads each song had received in order to make a quick judgement regarding the quality of a song. In light of the above, I wish to implement a form of product liking system in-store for healthy dietary alternatives. Consumer Liking, is an interactive voting display system to be placed under certain healthy products that will allow shoppers to ‘like’ a healthy product.
Virtue Theory In Business Ethics
958 Words | 4 PagesThe virtue theory, which pursues virtuous principles, strategies and actions, can lead companies to understand their values, including mission, purpose, profit potential and other objectives. Virtuous employees tend to perform their roles consistently and competently in the direction of the company's goals. Virtues are the kind of thing you allow someone to take action to appreciate. Business people increase their likelihood of reaching their values and goals when they reach Objectivist virtues. Virtues emphasize the importance of each employee's valuable contribution.
More about Finale-Just Desserts Case Study
Sugarcreek Case Study
399 Words | 2 PagesPsy/270 Week 4
1389 Words | 6 PagesNt1310 Unit 1 Web Analysis
2053 Words | 9 PagesSummary Of What You Ll Do Next By David Brooks
1038 Words | 5 PagesElla's Kitchen Case Study
784 Words | 4 PagesCase Study Montreux Chocolates
901 Words | 4 PagesSummary Of Serving In Florida By Barbara Ehrenreich
761 Words | 4 PagesSummary: The Sirens Of Wildwood Falls
1844 Words | 8 PagesThe Importance Of Accounting Memo
1616 Words | 7 PagesPathos Vs Apple
1093 Words | 5 PagesVertical Integration Case Study: Verizon
1532 Words | 7 PagesCritical Thinking And Ethics Essay
661 Words | 3 PagesBeco Cabaret Gourmet Case Study
1107 Words | 5 PagesNudge Theory And Food Choice
1251 Words | 6 PagesVirtue Theory In Business Ethics
958 Words | 4 Pages