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Essay On Difficulties Of Oral Communication

1180 Words5 Pages

There are some problems during the writer works as Finance Officer in PT. KSB Indonesia. Here are some following problems that the writer finds:
3.1.1 Knowledge of Financial Terminology Having an ability of oral communication in English for finance people is so important. One of the reasons which also supported by respondent of interview is because many financial terms or jargons are adopted from English and has ambiguous meaning if translated in Bahasa Indonesia. The respondent said, “One of my difficulties in communicating is sometimes what I am talking about cannot be understood by another person because the other person does not understand the financial terms.” Mistakes because of lacking in knowing or choosing the appropriate financial terms can cause misinterpretation about the context of conversation and can have more serious impact by causing the work …show more content…

KSB Indonesia is a part of the globally operating KSB Group. It means the employee not only communicate with other employee in PT. KSB Indonesia, but also with employee of KSB in other country. Therefore, the proper communication is needed. The writer has to be able to communicate in English. It is kind of difficult for writer to have conversation because English communication usually used only if the writer communicates with manager level or expatriates. According to the result of the interview, the respondent said, “Indeed in our department the use of English is still minimal, therefore I appeal to my subordinates to speak English as often as possible, especially in relation to financial communications.” It applied with the hope that the ability of speaking English could be better and understanding of finance including financial terms can be increased. Unlike another position like Credit Officer who usually talks in English with customers when collecting the payment, the writer does oral communication mostly in Bahasa Indonesia when doing daily working

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