Five Characteristics Of Bureaucracy

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‘Bureaucracy, from a technical perspective, provides organizations the highest level of efficiency and also is the most practical way to carry out imperative control over human beings’. (M. Weber, 1946) According to Cheney, Christensen, Zorn JR and Ganesh (2010), Max Weber points out that a bureaucracy has 5 very important characteristics and it performs each one of these characteristics optimally. The first characteristic is Division of Labor where workers are assigned to do specific tasks, while those would all work together for the bureaucracy to work functionally. The second characteristic is the Rules and Regulations. The rules and regulations that a bureaucracy puts in place help to guide procedures of the works and to guarantee the works are performed uniformly. Those rules and regulations in organizations may come down from the corporate office and would ensure the smooth functioning of the bureaucracy. The third characteristic is the Hierarchy of Authority. There is a clear path showing how decision-making power moves from managing executives to mangers and then to workers in lower position. Technical Qualifications, the fourth characteristic, means hiring and promoting people based on their ability to perform a job is important to the smooth functioning of the bureaucracy. The fifth and the last characteristic is Impersonality. For the sake of fairness, organizational rules force employees to perform without any kinds of personal feelings. Thus for supervisors,
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