If we supposed that the service level agreement states that the system would not be offline or unavailable more than 45000 seconds a month then the goal would be to stay away from exciding the stated time. In the data from the years 2009-2017 we can see that the average total downtown is 44151.24 and we can determine that for the most part we are keeping with the goal of not exciding the 45000 mark. In the histogram, we can also see that there was also a high number of occurrences were the system was offline or unavailable for more than 45000.
i.10The sponsor is providing the minor with a safe environment. The placement is located in an apartment complex in Woodbridge, VA. The placement appears to be safe and no visible hazards were observed. The minor is provided her own bed and shares the bedroom with other sisters. The minor did not report any concerns regarding her safety, the placement or the community.
During Q1-Q2 2015, I have achieve 5 out of 6 KPI target. The numbers provided below are average KPI from January to June 2015. Quantity of achievements: • Percentage of invoice posted against PO is 90.45%, which the target is 81%. Posting against PO can be maintained by not forgetting to deduct WHT and recording the correct amount of VAT.
1.2 Different businesses and organisations are of course going to have different standards and procedures for communicating on the telephone. For the specific business which I work for we have to answer calls within a ‘three rings’ time scales or at least try to the best of our ability. We of course have a duty of care to help both of our internal and external customers. When we answer the phone it is company policy to state your name, your department followed by a polite opening phrase. For example – ‘‘Good Morning/Afternoon, You are through to Katie Fifield from Basildon Council’s planning department.
P4- when looking at strategies and communication techniques used with different individuals with different needs whom need to overcome different challenges many aspects must be looked at. A challenge Patrick may face may be awareness and knowledge, he may face this as well as others. Patrick may be aware that he has HIV however he may not be aware how much this will effect him and he may not be aware how to deal with it as he may lack the knowledge. In order to overcome this Patrick could educate himself in depth on HIV, this will help him come to terms with it and will also help him to help others understand HIV. A challenge Alice may face might be acceptance or belief, she may not have the determination to become alcohol free and therefore
HSE- Health and Safety Executive • It is the body responsible for the encouragement, regulation and enforcement of workplace health, safety and welfare. • It exists as an independent regulatory act and is in the public interest to reduce work related death serious injury across Britain’s workplace. • Effects all employed in Britain from major injuries. •
abuse: When the service user lives with the carer, it may increase the chances for abuse to occur as this situation may cause stress and resentment if the carer feels he/she cannot cope. Not properly trained staff who do not receive any supervision or support at work, as well as stressed staff who are going through personal problems, or who do not like working in the care sector, may increase the risk of an individual being abused. In addition, patients who are not mobile, are confused, suffer from dementia or are aggressive or challenging, may also present an increase for the risk of an individual being abused, since the carer
D1/D2/A1 This piece of work will be focusing on a child aged 18 months starting a nursery day care setting. The two key issues that will be looked at in this assignment will be planning, preparing and reviewing for the child to settling into the setting. Secondly I will be looking into the child’s emotional support that the child may need when starting the setting, along with the attachments of the child that will need to be built or have already been put in place. When planning for a child to start a new setting there will be certain things that will need to be taken into consideration, for example; the child at hand may have never been separated from their primary carers beforehand.
Know and understand the settings policies and procedures- Any person working within childcare should have a clear understanding of their settings policies and procedures knowing all the rules and how to follow them appropriately so they know exactly who to turn to in any given situation. Child makes an allegation of abuse to you- Ensure you make no promises to the child (if they ask you not to tell anyone or to keep it a secret) and that you will do everything possible to help them and their situation. Reassure them and let them feel safe and that they have done the right thing.
In care settings the currently legislations, guidelines policies and protocols relevant to the administration of medication would be: - The misuse of drugs act 1971 - The Medicines Act 1968 - Care Standards Act 2000 - The Health and Social Care Act 2001 The Control of Substances Hazardous to Health Regulations 1999 - The RPS Handling Medicines in Social Care Guidelines The recording, storage, administration and disposal of medication must be adhered by employees in accordance with the current policies and procedures. The policies are in place to protect everyone - training must be undertaken or up-to-date before support workers can administrate any medication.
In this role, I advised customers on various make up, skincare and fragrance products. I used my expert product knowledge to build a rapport with the customers, and efficiently, accurately and confidently advise customers on their specific needs, ensuring every customer left fully satisfied with their experience. I developed a high level of customer service skills alongside effective communication of information. I worked both individually and alongside a team to maximise sales, exceed targets and build a client base. This role required a high level of motivation and enthusiasm which I successfully brought to CHANEL.
Unit 9: Women and Health impacted greatly on my own understanding of health and well-being in a positive way, opening my eyes to the wide scope of mind and body that health actually represents. For myself, a person with chronic illness I have always felt as if people considered my illness as an easy excuse or reason not to participate fully in society, and while my body doesn’t always cooperate my mind has always been functioning at capacity and as such I consider myself to be a strong and healthy contributor to my community.
The appropriate health care system to choose for the United States is the socialized health care system. Socialized health care system has several benefits that the whole United States population will enjoy. The first benefit of socialized health care system is extending care. One thing that is evident in the United States is that individuals are dying every day because they lack access to health care services. With socialized health care system in place, every individual in the United States will be able to enjoy health care services irrespective of the social status.