As nurses, one may experience varied emotions such as happiness, sadness, anxiety, failure, anger and etc. Nurses are programmed to respond to a vast array of emotions. As a nurse leader, it is critical that emotional intelligence come into play. This intelligence helps us acknowledge our emotional instinct and help us to act rational. Emotional intelligence gives us the ability to withdraw our own emotions from a situation to make a strategic decision for the benefit of a patient. According to Daniel Goleman (1998), Emotional Intelligence is "the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.
Chauhan S. P. and Chauhan Daisy "Emotional Intelligence: Does It Influence Decision Making and Role Efficacy?" Indian Journal of Industrial Relations 43.2 (2007): 217-38. Web. This article discusses the importance of emotional intelligence.
In examining emotional intelligence one must understand what exactly it means. Emotional intelligence is the ability to express, control and recognize one’s own emotions while also being able to handle interpersonal relationships with empathy (Kotze & Venter). Emotional intelligence on the surface may seem like an inherent talent or trait but as Kotze and Venter explain in their study it can be a learned and measureable trait. Emotional intelligence looks at an individuals management skill set as a whole to assess capacity. Traits such as personality, mood, motivation, and other seemingly genetic qualities do contribute to emotional intelligence but the actual skill can be developed and learned despite what one is “given”.
Being a good nursing leader is so much more than understanding work flows, budgets and patient satisfaction. One strategy for leaders to improve their ability is to learn about and improve their own emotional intelligence. Emotional Intelligence Emotional Intelligence refers to the ability of a person to recognize, understand and master their own emotions as well as those of others (Codier & Codier, 2017). For anyone in a leadership position, charge nurse, nurse manager or director, being able to recognize and manage emotions in themselves and others is a great advantage. Indeed, emotional intelligence is viewed as one of the best predictors of a successful leader (Codier & Codier, 2017).
Emotional intelligence, leadership, effectiveness, project management. INTRODUCTION Emotional intelligence is viewed as ones capability to control his emotions. Many people would rather avoid
Based on the reflection of emotional intelligence case study on Kathy Smith, she is a experienced and competent project manager with ambitious, determined, confident and goal oriented. With the assigned of oversee a multimillion-dollar chemical plant construction project in southeast asia, she need to work with a team of local people. The working style of Kathy is top to down which is directive and performance-oriented. In my understanding of this case study, Kathy Smith is a person that lacks of cross cultural intelligence and competence. Despite experiencing problems with the team, she tend to persists in her own normal approach to work. This might be a sign of lacking awareness of problem.
What is Emotional Intelligence? Emotional intelligence can be defined as the capacity and the ability to be aware of, perceive, control, evaluate and express one’s emotions and to handle interpersonal relationships judiciously and empathetically. The roots of the emotional intelligence can be traced to the Charles Darvin work on the importance of emotional expression for survival and adaptation. The term emotional intelligence had first appeared in the german publication Praxis der Kinderpsycologie and Kinderpsychiatrie by Leuner in the year 1966.
But even with all the leadership training programs and “expert” advice available, effective leadership still eludes many people and organizations. One reason, says Daniel Goleman, is that such experts offer advice based on inference, experience, and instinct, not on quantitative data. Now, drawing on research of more than 3,000 executives, Goleman explores which precise leadership behaviors yield positive results. He outlines six distinct leadership styles, each one springing from different components of emotional intelligence. Each style has a distinct effect on the working atmosphere of a company, division, or team, and, in turn, on its financial performance.
In “Serve To Be Great” Tenney makes several references to the importance of emotional intelligence. Emotional intelligence is the ability to recognize emotions, control them, and apply them to solving a problem or task. In the fire service we deal with hectic and disturbing situations daily. It is imperative that we as leaders are able to maintain a calm and collected demeanor.
Emotional intelligence strand which is based on Goleman’s (2001) conceptual framework where feelings and emotions are considered an integral part of reflective process. Learners are first introduced to four competencies in emotional intelligence in that order: awareness of own emotions, management of own emotions, awareness of others’ emotions and management of others’ emotions (Jordan & Lawrence 2009). A task is then given to the learners in first year where they reflect on their perceptions about their own emotional intelligence and how to address their strength and weaknesses. Learners later in the year assess themselves that whether or not they have improved on the emotional intelligence or not. Author has suggested that this task can be converted into goal oriented task and students can be encouraged to build on their emotional intelligence according to their current level.
Definition: “Emotional intelligence (EI)- a set of abilities to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in oneself and others” (McShane, and Von Glinow, 2018, p. 99). Summary: Cheri Clancy is a soft skill and leadership coach, she previously was a nurse and a professor of nursing at a number of universities. In her article The Importance of Emotional Intelligence, she discusses the importance of emotional intelligence in nursing and an offices retention of nurses (2014). Clancy (2014) explains that an emotionally intelligent person knows what to say in a conversation and the correct way to engage with individuals in different situations.
Emotional intelligence contributes a great deal to a person’s performance. Our emotional intelligence serves as the foundation of critical skills that has an impact on our everyday living (Skills You Need). Also, people with high emotional intelligence are able to form relationships easily, and can manage stress effectively. Wilcox (n.d.), in her blog “Emotional Intelligence is No Soft Skill”, states that “in fact, emotional intelligence—the ability to, say, understand your effect on others and manage yourself accordingly—accounts for nearly 90 percent of what moves people up the ladder when IQ and technical skills are roughly similar.” This refers to how a higher emotional intelligence actually improves our hard skills which
In the last 6 weeks, I was playing a group leader role in the DTESB project and learned quite a lot from both the project process and the TOUR 7040 lectures. Currently, I would like to reflect the study of emotional intelligence (EQ). Using emotion to achieve goals is quite easy to be understand but not easy to be done during the cooperation. Personally, I am a straightforward girl with a short temper. And the perfect teamwork in my mind is that all team members could work together with a smooth communication and a high implementation.
Emotional intelligence is an important factor which influences an individual success in their life (Ishak, Chiu, Rahim, Mahat, Hashim, Mutalib and Jdaitawi, 2013). “Intellectual intelligence contributes only 20% to one’s success while the remaining 80% of a person’s success in life is contributed by emotional and social intelligence” (Goleman, 1997). Yusof and Yaacob (2012) had mentioned that in their study that “Emotional intelligence is one of the main aspects of the National Education Philosophy”. Through the National Education Philosophy the important for emotional intelligence is extremely obvious and essential as intellectual intelligence and spiritual intelligence. If the students possess positive emotions towards their course, they
Considering my test based on emotional intelligence my score on this assessment is rationally good, but there is a space for improvement. General, I am objectively skilled at understanding and dealing with my emotions. Based on part on emotional identification, perception, and expression my score showed 77 which explain that I am reasonably skilled when it comes to the core ability of identifying, perceiving and expressing emotions in myself and others as well. Looking on part on emotional facilitation of thought my score showed 83 which means I am aware of the guiding potential of my own emotions, and usually tune in to my feelings as a means to direct my judgment, reasoning, and actions. My score for emotional understanding showed score of