Hospitality organizations and travel companies need leaders who are not only emotionally intelligent but who also have an ability to realize and understand the values of their followers that are beneficial both to the service climate and the followers themselves. This study examines the predictive relationship between emotional intelligence and transformational leadership style in hotels and travel companies, investigates how the dimensions of emotional intelligence are associated with supervisor’s transformational leadership, assesses if there is any differences in the relationship between emotional intelligence and transformational leadership style in respect to business type. Data were collected from 234 managers (using the Emotional Quotient Inventory questionnaire (EQ_i) and 468 employees (using the Multifactor Leadership Questionnaire (MLQ) of 27 hotels and 32 travel companies. The results of this study indicate that emotional intelligence is positively related to transformational leadership (p < 0.05). Moreover, a significant predictive relationship (p < 0.05) was found between emotional intelligence and transformational leadership style with a variability of 56.8%.
I used to firmly believe these things will bring the cadet program strength as well as presence, being in the program gives me a sense of empowerment. However, in this book it’s clear to see how dictators use similar techniques to control and manipulate the mass. I starts to see how at times, the Air Cadets Program show close resemblance to a dictatorial
Though, I noticed it did not matter the race or gender of the person it only mattered if you had heart problems or a family history of cancer. “This film is a reflection of discrimination in the work environment, and the things you need to do in order to gain access to the career you want”. The storyline presents a strong message that race, class, and gender play significant roles in society. Some believe that everyone is judged based on these three factors. Many think this should not be the case, but do you honestly want an airline pilot with a major heart problem to fly you across the Atlantic Ocean?
In ACOMS one of the most common performance measures is through annual climate assessment surveys. The survey is designed to help leaders target trouble areas within the unit. The survey is designed to assess Airmen's opinions and perceptions on a wide range of topics including resources, recognition, job satisfaction and unit performance. The survey also includes major command-specific questions, and a chance for Airmen to make improvement recommendations through written comments (Air Force News, 2015, para
However, the opportunity to provide expert advice on a critical repair appears to have been lost, as there are no records to show that the Field Service Representative had a role in providing advice on the permanent repair. CAL might have to re-assess the relationship with the manufacturer’s field service representative to actively seek assistance and consultation from manufacturers’ field service representatives, especially in maintenance and repair operations. Boeing reassesses the role of the field service representative such that a more pro-active and problem solving consultative effort can be achieved. 6. As demonstrated in the case of CI611, the accident aircraft had a serious hidden structural defect.
According to Nelson and Quick (2015) the early trait theory “attempts to identity what physical attributes, personal characteristics, and abilities distinguished leaders from other members of a group” (p.188). The need for something to love can be fulfilled by the early trait theory which helps explains the characteristics of a leader which can explain how one interacts and socializes with others, through the process of building the plane a type of brotherly bond occurs between some of the crew. Another type of theory that also explains the need for something to love is the behavioral theory which describes Captain Towns as a laissez-faire type of leader. According to Nelson and Quick (2015), a leader that exhibits a laissez-faire style entails a hands-off approach which usually
If we did not have any expectations, why would we do tests to find connections? We have an expectations that such connections exist. We want to find the logic behind it all, because we expect there to be one. Popper never said that there is something wrong being fully committed to an idea about the world you have. You just have to be that it is not necessary right.
In addition, the department can also invest in other means of transport such as having helicopters to quickly beta traffic and transport units to incident locations 3. The department should also set-up a progressive recruitment function that regularly assesses the needs of the department and seeks out highly skilled and motivated individuals to enhance the staffing levels and ensure that the department has adequate personnel to respond to any challenge that is thrown its
Education is unbiased, It is grounded in fact, and it doesn’t sway people towards a certain belief. Education is development of one’s own beliefs based on the facts that are discovered through learning. Indoctrination has an agenda. It is used to implant another person’s belief system in themselves instead of developing their own
The trainer needs to create the learning conditions or environment for the technician to have the opportunity to pick up the aircraft maintenance skills that is require of him / her to become a competent aircraft technician. Furthermore, research conducted in Singapore revealed that the three most preferred instructional strategies are observing, listening and demonstration (IAL, 2011). Therefore, during the coaching session, learning occurs through Zone of Proximal Development, which is attributed to Vygotsky(1978), when the new technician is guided by the trainer. This is the part where the trainer deployed the intentional instructional strategies such as modelling, coaching, scaffolding, questioning as well as provide the opportunity for technician to carry out maintenance tasks deployed during the OJT on daily basis. The learning process also involves social and cultural element which is embedded in the interaction between the new technician and the trainer and other team members.
Many leaders, both ground and aviation, recognized the need for aviation planning abilities at the BCT level. The BAE would be able to provide well rounded aviators and enlisted aviation personnel that can assist ground forces in full spectrum aviation operations. The structure has changed since 2006 as the BAE continues to evolve to meet the demands of the current fight. As a basis, each BAE will have a Brigade Aviation Officer, a BAE Plans Officer, an Aviation Tactical Operations Officer, an Aviation Operations Sergeant, and an Aviation Operations Specialist (Headquarters Department of the Army, Army Training Circular 1-400, 2006). The duties that each of these personnel will have are largely dictated by the mission.