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General Motors Ethical Dilemma

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Step by step framework:
1. Recognizing an Ethical Issue
The general motors’ decision of whether to deeply resolve the ignition switch issue is damaging to the consumers of general motors cars and specifically Chevrolet Cobalt users. The choice this decision poses is between the good alternative which is giving the engineers and the specialist as much financial support as possible to fix the issue; the bad alternative which is choosing to ignore the issue due to not losing money to technical costs to fix the problem. The issue and the decision is about what is most efficient for the company and the customers rather than what is legal; as there are lives and the reputation of the company on the line which is more important on the long run than the legal part …show more content…

Breaking the barrier between the management and the engineers by ensuring that the mistakes that engineers make are more acceptable and do not result their dismissal; as it was clear that the ignition switch problem in General Motors was caused by the lack of communication between the Engineer and the highest levels of management. Regardless of whether the intention of the engineer, ensuring that there are consequences for not reporting the severity of the problem as opposed to reporting who is responsible for the mistake.
2. Supplying the engineers and the investigators with financial knowledge, and ensuring that the employees who are not in the senior management positions have a general idea and in some cases know the specifics of what the economic state of the company is. The reason being that the engineers could explore new options that the company did not consider with more research and it could cause a middle ground solution to a conflict such as the ignition switch conflict; as it is shown that in some cases not knowing the details of the financial potential of the company could cause an imaginary dead end that could not be existing if it was not for that

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