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Non Programmed Decision Making

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There are several types of organizations that are global, which means that they operate not only where the company is established (domestically), but also worldwide (globally). For a company to be global it faces several forces and variables outside the company’s borders that can present managers with several opportunities to take advantage of and also threats to keep an eye on. These forces that routinely play a huge role in global organizations are divided in two categories, the general environment and the task environment. The general environment is the overall environment the company is operating in, meaning that all companies within the same area will come across the same variables of the general environment. Some variables of the general …show more content…

The decision making process is what distinguishes the manager from other employees, having the title “manager”. When it comes to the top management, their decision making process is usually non-programmed, meaning that the decision top managers take have no written set of rules on how to take them, they usually have a huge impact on the future of the company. Non-programmed decisions are non-routine decisions due to the fact that not only are these decisions being taken for the first time, but also the complexity of such decisions is unexpected. Examples of non-programmed decisions are, should the company expand (branches) or not, or should the company introduce new products/services. Furthermore, when it comes to first line managers they are usually performing programmed decisions or routine decisions, this type of decision deals with minor daily problems that are usually predicted, and usually there is a set of rules on how to solve these types of problems and what decisions to take. Decision-making is a complex process, there are a several types of decision-making models that simplify the idea of it by putting it in words, and also there are several types of decisions to complement these models. The classical model of decision-making is one example of the models; this model would be used for the decisions that will have a good impact on the company (long term decisions) and on the future of the company, when it comes to this model we look to be making the optimum decision. While speaking to Mr.Deaibes about what process of decision making managers in Consolidated Suppliers follow, he told us it is a mixture of decisions, but all recourse to follow certain steps, similar to the six steps of decision making. He continues to say that most decisions taken in the company are sometimes intuitive

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