Graeter's Organisational Structure

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Graeter’s manufacture a number of products, using their three production factories and 6,200 retail outlets spread over 43 states in the U.S. Therefore, Graeter’s divides the business’s activities into groups according to function, product and location. Additionally, the organisation structure used by Graeter’s is the matrix structure, featuring a combination of vertical and horizontal lines of authority superimposed by the divisions of the departmentalisation of its organisation. As a consequence, employees are required to report to more than one leader due to the flow of authority across the structure depending on each department (Pride, Hughes and Kapoor 2015 pp. 188 & 195). Graeter’s use a centralised organisational structure with top

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