Group Decision Making In Qantas Case
Scenario one describes a time sensitive and potential serious future problem, similar to dam holding back flood waters beginning to crack under pressure. If you only plug the holes as they appear you will buy extra time to address the source of the problem, but soon the structure itself will become too weak to do its job. Customers are like flood waters in that they will flow along the easiest path, or in this case, they are attracted by the newest fad. Honestly, it will be too time-consuming to chase and identify why each customer is leaving. Therefore, the group decision technique used should be somewhat expeditious and definite in finding solutions to the company’s problem. Another issue to point out, is the fact that the top leadership …show more content…
Immediately, the Delphi and stepladder group decision techniques should be disregarded due to the time both require to produce effective results. However, looking at the decisions Qantas CEO Alan Joyce was faced with, short-term cuts may not benefit the long-term goals of the company. Therefore, utilizing either technique after initial cuts are made could be useful in discovering if the first cuts were viable solutions to the cost …show more content…
While brainstorming “allows for spontaneous, creative, quick ideas/ suggestions” (Anderson, 1990, p.), the discussion is prone to drifting off tangent or being bullied by extroverts. Perhaps the initial ideas produced by the brainstorming could be given to the members where introverts and extroverts alike are provided an opportunity to provide in-depth feedback. Thus creating increased involvement, “eliminating interpersonal problems, and making solutions and predictions more accurate” (Bolland and Fletcher, 2011). Afterward, a meeting setup using the nominal group technique would help resolve any resolutions associated with the decision to be addressed by leadership or members involved with the suggestions and solutions. Unfortunately, I don’t believe this is optimal for most problems that arise within companies and organizations. Therefore, the nominal group technique provides the quickest manner to gain the most input from the majority of people in a
Mount Everest Simulation Paper
1434 Words | 6 PagesThe main factor that may have affected our group and its overall unsuccessful journey to the summit is groupthink, which is decision making unconsciously influenced by other group members (Loughead, 2015b). Having just met our group members for the very first time, it was surprising how our team interacted with everyone, communicating and sharing their opinions freely. There was no one sitting there is silence or what appeared to be just agreeing with every decision. However, I wonder if the knowledge of how important and dangerous this journey was unconsciously prevented members from expressing their true thoughts or options in order to maintain our group cohesiveness and minimalize conflict. As a group, we collectively made decisions through discussion and problem solving.
Meridian Water Pump Case Summary
1206 Words | 5 PagesMarketing is facing backlash from unsatisfied customers as they are selling products faster than they are getting products on time. Production is having
Economic Factors Affecting Qantas
315 Words | 2 PagesThis article concerns various elements of the economic environment and their impact upon Qantas, such as significantly lower fuel prices. Representing its largest cost, lower oil prices as a result of oversupply and lack of demand have reduced Qantas’ fuel costs by $597 million since the previous year (O’Sullivan 2015a). Another contributing economic factor has been the Abbott government’s repeal of the carbon tax as part of its fiscal policy, which is said to have boosted Qantas’ pre tax earnings by $116 million (O’Sullivan 2015b). This article further relates to the economic environment as it discusses the impact of the falling value of the Australian dollar on Qantas. Its 25% decline since mid-2014 has encouraged Australian residents to
Group Project For Diversity In Greek Life Essay
625 Words | 3 PagesIn my group project for Diversity we used creative thinking for creating interview questions, solution to solve the issues and audience questions. Describe a time when you experienced group conflict. How did you help resolve that conflict and what was the outcome? One problem our Diversity group had was conflict with schedule to have group meetings.
Janis's Theory Of Groupthink
790 Words | 4 PagesGroupthink is a theory of social interaction involved with methods of group decision-making, originally developed by Irving Janis, a social psychologist, in 1972 (Communication Theory). Groupthink was initially described by Janis as the thought processes of people engaged in group decision-making with a deep desire to conform to ‘in-group members’ーrequiring extreme loyalty to group values and the exclusion of those deemed part of an ‘out-group’. In situations when groupthink occurs, the need for members of the group discussion to conform their ideas to those of the group overpowers the individual’s need to evaluate group choices critically, whether or not one fully agrees or supports an alternative answer (Psychology Today). There inlies danger
Groupthink In The Vietnam War
1150 Words | 5 PagesPsychologist Irving Janis explained some alarmingly bad decisions made by governments and businesses coined the term "groupthink”, which he called "fiascoes.” He was particularly drawn to situations where group pressure seemed to result in a fundamental failure to think. Therefore, Janis further analyzed that it is a quick and easy way to refer to a mode of thinking people engage in when they are deeply involved in a cohesive in-group, when the members ' striving for unanimity override their motivation to realistically appraise alternative courses of action. According to Janis, groupthink is referred as the psychological drive for consensus at any cost that suppresses disagreement and prevents the appraisal of alternatives in cohesive decision-making groups.
Ap Human Geography Chapter 4
1270 Words | 6 PagesAn example of a product that customers being less responsive to would be buying mouthwash because if there was a major price change it would only cause a small change in the amount
Remember The Titans: Decision-Making Process
528 Words | 3 PagesOne of the most common action that businesses as well as individuals needs to face on a daily basis is a decision making process. Some of the choices can be difficult, other very simple , yet no matter on the situation these choices can have a large impact on our future life. As we are all aware, conflict can occur very fast and easily, so for the same reason it is important to learn how to effectively deal with these kind of problems. There are many different techniques which we can use while reducing the tension , yet the six step model process is known as the most effective.
Tannenbaum And Schmidth Leadership Theory Essay
724 Words | 3 PagesThrough the discussion that follows, the team helps the leader decide. So, while the leader ultimately makes the decision, decision making is a very collaborative process, and the team feels valued and trusted. This style is often used when the team has specific knowledge and expertise that the leader needs to make the best decision. Delegates – The leader outlines the problem; provides decision parameters and allows the team to find solutions and make a final decision. The leader remains accountable for the outcome, and he or she controls risks by setting limits and defining criteria that the final decision must meet.
Susan Cain The Rise Of The New Groupthink Summary
1133 Words | 5 PagesToday, elementary school classrooms are commonly arranged in pods of desks, the better to foster group learning. Even subjects like math and creative writing are often taught as committee projects. In one fourth-grade classroom I visited in New York City, students engaged in group work were forbidden to ask a question unless every member of the group had the very same question'', the reader clearly can see that susan frusterad the fact that our socaity are more using extroverts insteed introvert ,.susan goes on explains that how now most of the instituations in society using what she calls the ''new groupthink , instead of working as individuals. she explains that ''‘’ But there’s a problem with this view. Research strongly suggests that people are more creative when they enjoy privacy and freedom from interruption.
Calisto's Micro Environment Analysis
905 Words | 4 PagesBy providing customer satisfaction people will constantly keep coming back to
Competency: Managing Stress
1761 Words | 8 PagesEntry #1 Competency: Managing Stress Developmental Need: My stress management skills are an area in which I would like to improve throughout the duration of the HROB*3100 course. I often find that I am easily overwhelmed when plans get de-railed or things do not go as planned. For example, organizing and coordinating my group members to set a time to meet and work on our Rube Goldberg machine was often challenging.
Evaluating Teamwork Processes
1370 Words | 6 PagesTask conflict is primarily based off people feeling confident in sharing ideas and alternate solutions to a group, whereas the group can feel just a confident to refute or rebuttal those suggestions. In an effective team environment, members feel confident in suggesting their ideas and disagreeing with others. Anderson and West (1998) and Taggar in 2001 have both stated that creative performance can only be successful when teams members operate in a supportive
Group Works Compared To A Theme Of Life Cycle And Love Of Music
566 Words | 3 PagesThe actual brainstorming stage was very smooth and easy for us because everyone had so much idea and everyone contributed all their thoughts during the discussion. We almost had too much idea, which made it hard for us to
Masculine Leadership Style Analysis
864 Words | 4 PagesFor example, leaders of transformational provided the innovative thinking that helps their team to think complex ideas by conducting workshops. By arousing intellectual curiosity and their creativity, it will help your group to think new ways to solve problems. However, if acknowledging procedure is not established, this strategy will let you generate ideas having a few or no
More about Group Decision Making In Qantas Case
Mount Everest Simulation Paper
1434 Words | 6 PagesMeridian Water Pump Case Summary
1206 Words | 5 PagesEconomic Factors Affecting Qantas
315 Words | 2 PagesGroup Project For Diversity In Greek Life Essay
625 Words | 3 PagesJanis's Theory Of Groupthink
790 Words | 4 PagesGroupthink In The Vietnam War
1150 Words | 5 PagesAp Human Geography Chapter 4
1270 Words | 6 PagesRemember The Titans: Decision-Making Process
528 Words | 3 PagesTannenbaum And Schmidth Leadership Theory Essay
724 Words | 3 PagesSusan Cain The Rise Of The New Groupthink Summary
1133 Words | 5 PagesCalisto's Micro Environment Analysis
905 Words | 4 PagesCompetency: Managing Stress
1761 Words | 8 PagesEvaluating Teamwork Processes
1370 Words | 6 PagesGroup Works Compared To A Theme Of Life Cycle And Love Of Music
566 Words | 3 PagesMasculine Leadership Style Analysis
864 Words | 4 Pages