H & M's Competitive Advantage Across Its Chosen Market Challenges

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Section 1- Employee as a Resource Part 1 Porter 's generic strategies describe how a company pursues competitive advantage across its chosen market scope. There are three main generic strategies, cost reduction, differentiation, and focus. A company also chooses one of two types of scope, either; focus/ narrow (by a means of offering its products to particular segments of the market) or industry-wide/ broad, offering its product across many market segments. (Kearns 2009) The organisation that I have decided to research is H&M, which has featured 8th on the ‘Best Multinational Place to Work in Europe 2015’ list. H & M Hennes & Mauritz AB (H&M) is a Swedish multinational retail-clothing company, known for its fast-fashion clothing for men, women, teenagers and children. H&M exists in 61 countries with over 3,500 stores and as of 2015 employee around 132,000 people. It is ranked the second largest global clothing retailer. From my research, I believe that H&M engages in a ‘differentiation’ business strategy. A differentiation strategy calls for the development of a product or service that offers unique attributes that are valued by customers and that customers perceive to be better than or different from the products of the competition. (Morley, Heraty, & Gunnigle 2002) I have also identified that the organisation’s human resource strategy is facilitation. This is derived from Schuler’s ‘Strategy – Employee Behaviour’ model which identifies three alternative HRM strategy

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