Philosophy Of Hclt
Business Week, Fortune and Harvard Business School have recognized HCLT’s Employee First philosophy as the World’s most modern management model
HCLT won the FT “ArcelorMittal Boldness in Business” award
As is evident through the achievements mentioned above, the EFCS model has revolutionized the outlook on management and empowered HCLT employees to take decisions for the benefit of the customers.
The EFCS philosophy provides the Value Zone employees, who are in direct contact with the customer, to take real time decisions on the basis of the customer’s demands. The cornerstone of the EFCS philosophy is Value Creation engendered by close customer relations and it will continue to play a pivotal role along with new initiatives which are being
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Type of Culture
HCLT follows a Clan culture.
HCLT believes in working in a collaborative manner and aims to provide an open and friendly environment for people to work. Leaders are more like mentors and long-term benefits of Human Resource development is emphasized and given importance. Group cohesion and loyalty are common characteristics of teams working in HCLT. Teamwork and consensus is rewarded. Characteristics of a Clan Culture can be well elucidated by the various initiatives adopted by HCLT that have been enlisted below.
Employees First
Trust
Transparency
Value Centricity
Flexibility
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Initiatives unique to HCLT
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The matrix structure provides balance to the functional and technical aspects of the organization, thus leading to dual growth
Systems: A thorough and efficient communication system, state of the art servers and a dedicated team of employees is present in HCLT to enable the seamless smooth communications between different verticals, client communication and between different horizontals.
Shared Values: Innovation is an integral part of HCLT’s set up and this value is shared across all the platforms. Apart from the EFCS philosophy which was brought in by the top management, there is the Ideapreneurship program with “Every1 is an idea” as its tag line. This encourages the employees to come forward, and share and discuss their ideas.
The O2 league and Xtramiles promote healthy competition within HCLT. CSR activities are also an inherent part of the shared values within HCLT.
Skills: HCL leap is a chance which is provided to all the employees who are looking to migrate from one technology to another, from one geographic location to another as well as between verticals. There are Knowledge sessions which are available for employees to enhance or hone their skill set. Entry level training programs are also there to bring the newly recruited employees up to speed in terms of technical expertise as well as soft skill
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