SECTION3
HEALTH COMMUNICATION
QUESTION 1
Refer to University of South Africa (2008:215-218) to answer the questions below.
1.1 Define health care teams with practical examples.
“Healthcare is a team effort. Each healthcare provider is like a member of the team with a special role. Some team members are doctors or technicians who help diagnose disease. Others are experts who treat disease or care for patients ' physical and emotional needs.”
Example:
When a patient goes to visit their primary care provider (PCP), the visit involves many more people than just the doctor:
• Members of the administrative staff would schedule the appointment, find the medical record, and make a reminder call, greet the patient and verify insurance information.
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Provide practical examples to substantiate your answer.
“Culture is defined as the dynamic and multidimensional context of many aspects of the life of an individual (2). It includes gender, faith, sexual orientation, profession, tastes, age, socioeconomic status, disability, ethnicity, and race.”
When health care professionals are not communicating effectively, patient safety is at risk for several reasons: lack of critical information, misinterpretation of information, unclear orders over the telephone, and overlooked changes in status. Lack of communication creates situations where medical errors can occur.
Example:
Based on sexual orientation:
A lesbian sees a gynecologist for the first time. The patient has marked “sexually active” and “not married” on the intake form and the physician asks what type of birth control she is using. The patient shrugs, and the physician spends several minutes discussing available options. She is sensitive to her needs but keeps insisting that she consider using birth control. As the woman leaves the office, she is upset and refuses to see this gynecologist
Medical providers that have cultural competency will overall enhance the quality of care to a diverse group of patients. Having that cultural knowledge would help the medical provider make the patient feel comfortable ultimately increasing the chance for that patient to follow through or adhere to the medical provider's treatment plan. It would also allow the medical provider to help build a friendly nurturing relationship with all of his or her patients. Developing these friendly relationships with patients will help make the patient worry less about a difficult diagnosis and would give them hope that they could one day get better from it. When a medical provider is culturally competent they would know how to respond to certain medical scenarios
Expressing this cultural safety can be demonstrated through empathy. When patients feel like there care is showed through their personal culture they will receive a “sense of security” (Kanchana & Sangamesh, 2016) because they will have a sense of acknowledgement showed through a LPNs use of their empathy. Another example of demonstrating cultural safety is through being aware of the differences in cultures. Knowing and understanding this will allow you to develop a care plan that is patient specific that follows all of the requirements that the individuals culture may require. Realizing that all your patients have individualized “various cultural differences” (Kanchana & Sangamesh, 2016) is a vital role every LPN must be able to recognize and perform.
I have always been intrigued at the way a PA works together with other PAs and doctors in order to effectively treat a patient, and that the result of their care is due to teamwork within the profession. As a kid, I was always told that “one mind is never enough”, and I truly believe that is the case when it comes to medicine. With medicine always being on the move, and more techniques and treatment options available, the more minds working together, the better the outcome for the patient. I also have found that by working together as a team, we learn humility and effective communication, and without that we cannot work as
Cultural competency is increasingly important in healthcare today. In America today, we are facing a lot of tension between cultures today. America is a very diverse country with many cultures co-existing and in order to properly care for patients professionals need to be able to understand and tend to their cultural needs. Whether it be a difference in language, understanding that someone is a veteran and how that may affect them psychologically, or any other set of circumstances that surround a specific culture. Having the knowledge and resources that cater to different cultures makes for better experiences across the board and, consequently, makes for more effective healthcare visits.
An example of the importance of interprofessional training is that when a physical therapist works with a patient in the hospital. If the patient is in too much pain or is sleepy from the medication the physical therapist will not be able to accomplish much. However, if the physical therapist contacts the nurses beforehand and informs them of the time he will arrive to work with a patient, the nurse could make accommodations. This would allow the patient to accomplish the physical therapist’s intended tasks for the day and the patient’s recovery time could decrease exponentially. Many patient’s care relies on their health care team effectively cooperating and acting as a cohesive unit for the patient to experience optimal
Social discrimination in health is experienced by many people from a culturally and linguistically diverse background, as well as inequality in employment, education, and other areas. Language snags can
Cultural competency is vital when working with diverse populations in health care because of all of the different cultures and ethnicities prevalent in our country. America is a true melting pot, and the acculturation which inevitably occurs, is an important aspect of assimilation. Since communication is a key objective in the prognosis of various ailments, the healthcare experience is reliant on today's health professionals to have an adept understanding of a multicultural environment. A regulatory dilemma which is common in today's culture, is the alienation of groups that are not understood by our healthcare system. These patients often resort to self care , which often leads to serious complications and other health issues as a result
Individual cultures and belief must be recognized and respected. Cultural understanding is the extensive logic to be cognizance, attentive and application of information and knowledge associated with ethnicity, culture, gender, or sexual coordination in clarifying and appreciative circumstances and reactions of individuals in their environment. Critical assessment on each of the patient individually is very important and cultural assumptions concerning patient 's beliefs or health practices should be avoid. Several areas should be considered when assessing cultural beliefs of patients, such as individual insight of illness and management, the social organization comprising family, communication activities, pain expression, general health care beliefs, previous experience with care, and language. Cultural practices associated with nonverbal communication in the course of conversation are very important.
More and more Plans to move the health care system towards the goal of cultural competence is being realized due to the health implications of being stagnant (Seeleman et al, 2015). Greater morbidity and death from prolonged diseases are found amongst cultural and ethnic groups. The magnitudes can be higher monetary problems to greater activity restrictions.
Working in partnership with others is a fundamental aspect of my role as a healthcare assistant. Collaboration and teamwork are crucial in providing holistic and high-quality care to individuals. By fostering strong partnerships with patients, their families, and the wider healthcare team, I aim to create a supportive and coordinated approach to healthcare delivery. Firstly, I recognize the importance of building a collaborative relationship with patients and their families.
Cultural Competency Simply put, the United States is a diverse country. It is common knowledge that this a country founded upon immigration. Moreover, with the advancements in transportation and the growing trends toward globalization this course is more than likely to continue – barring any radical governmental intervention. That is why cultural competency is so vital, especially when it comes to healthcare. Because the sad fact is, not all ethnic groups receive the same level of care (Kittler, Sucher & Nelms, 2017).
school. In her chapter in Beyond Culture: The Hybridity of Funds of Knowledge, Norma Gonzales argues that culture goes as far as a person’s everyday rituals, experiences, and lifestyles. I agree with Gonzales because culture means more than race, ethnicity, and nationality. She also discusses the many meanings we give for culture throughout history and that everyone has their own definition for it.
The world is a diverse population, with people coming from various ethnic and cultural backgrounds. A person’s views, values, and traditions determine their daily needs and practices. So, healthcare providers face certain challenges and restrictions because a patient’s belief may inhibit professionals from providing the most effective care. Therefore, cultural competence is an important idea for healthcare providers to consider when understanding and respecting patients. Balcazar, Suarez-Balcazar, and Taylor-Ritzler (2009) noted in “Cultural competence:
G., O 'Brien, K., & Saha, S, 2016). Poor communication can also lead to mistrust of medical professionals as the patient may not understand what is occurring, leading to nonadherence to medical care and thus impacting on patient safety (Cuevas, A. G., O 'Brien, K., & Saha, S, 2016). What barriers to effective communication are described?
Working in a hospital setting with a team that has members from many disciplines can sometimes lead to issues that are easily solved if only they are acknowledged. Some of the major issues within IP care are philosophical differences, disparity in power amongst the health care professionals (HCP), communication between the members, and inexperience in team working. The solutions that are mentioned in the following paragraphs are applicable in general and are not specific to certain cases, hence, the solutions do not apply to every