Herzberg's Theory
2.1 Theory related to the study 2.1.1 Herzberg’s two factors of theory Herzberg’s two factors of theory are one of the theories that explained employees’ job satisfaction in relation to human factors and ergonomics. According to George& Jones (2008, p. 90) there are two sets of needs or requirement which are motivator needs and hygiene need that have been proposed by Herzberg’s theory. In short, “satisfaction of employees and dissatisfaction cannot be measured on the same continuum” (Stello, 2004). Motivator needs is one of intrinsic components of job itself which involve achievement, development, responsibility and recognition; On the other hand, hygiene factors is an extrinsic elements of the job design that may lead to dissatisfaction. …show more content…
The climate of the organisation and the occupiers’ satisfaction with their jobs influence the occupiers’ satisfaction with the indoor environment (Whitley et al., 1996) as cited in (Haynes, 2008). Likewise, Roelofsen (2002) stated that indoor environment of an office increase 10 per cent of its productivity as cited in (Schwede et al., 2008). There is a relationship exists between the quality of the environment and the health and productivity of the occupants (Dorgan and Dorgan, 2005) as cited in (Haynes, 2008). Additionally, interaction of workers in the work environment and job characteristics have important implication of a variety outcome (Thomas et al., 2004). Based on Finna & Forgacs (2010) a well- developed office that fulfilled the employees’ needs contribute to higher work efficiency. Hence, job environment can influence employees’ satisfaction level (Kaur, …show more content…
Similarly, according to Diego et al. (2012) , one of the challenge in ergonomics is cognitive overload which can be stressed on a risk factor which some of the task required overload of information and mental that might be lead to human error and fatigue. On the other hand, efficiency of human and computer interaction can be assessed based on the way employees’ enjoy using the machines and familiar with the tools, programmes and other related technique (Sanil et al., 2005). He also stated that Cognitive ergonomist conduct cognitive analysis of recognition to reduce learning time and prevent error of human (Sanil et al.,
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