Hospital Management Case Study

CHAPTER 1

Introduction of the Organization:

Hospital Universiti Sains Malaysia (HUSM), Kubang Kerian

Kubang Kerian then a small village placed six kilometres from Kota Bharu, started to grow in 1983 when a federal government project established a health campus there. Kubang Kerian became known when the Health Campus of Universiti Sains Malaysia (USM) was developed in 1983 on 72.84 hectares of paddy land that had been previously owned by poor farmers. This led to the beginning of a new era of health sciences in Kelantan. It regularly came to be a reality over a period of twenty-five years. Established as the second university in the country in 1969, Universiti Sains Malaysia (USM) was first identified as Universiti Pulau Pinang. In 1971, USM

Relevant specialists who are also lecturers in the school of Medical Sciences, Dental Science and Health Sciences are appointed as consultants on all cases being treated in HUSM. HUSM has numerous important support services such as the Department of Radiology, the Department of Nuclear Medicine, and the different Diagnostic Laboratories and Clinical Departments. The Blood Bank supplies blood and blood components as well as other haematological tests and screening. The Physiotherapy Unit and the Haemodialysis Unit provide necessary therapies for certain patients. The Dietetics Unit prepares food for all in-patients and offers diet counselling services. The Laundry Unit ensures a constant supply of linen to the wards while the Housekeeping Unit is responsible for the cleanliness of all general areas in the

It holds to “USM is a pioneering, transdisciplinary research intensive university that empowers future talents and enables the bottom billions to transform their socio-economic well-being”. The mission of Hospital University Science Malaysia “to provide new patient services and thus become a full-fledged medical centre that provides only excellent services using the latest medical technology breakthroughs” will become a reality soon. To achieve this goal, HUSM has taken proactive steps in order to be known as a referral hospital that provides higher level of medical science, dentistry and general health services to the public, and also as the teaching hospital that provides learning and research facilities in the fields of medical science, dentistry, and general