“AN ASSESSMENT OF HOSPITAL PHARMACIES COMPLIANCE WITH THE GOVERNMENT REQUIREMENTS AND QUALITY OF SERVICES PROVIDED IN THE FRIST AND SECOND DISRTICT OF BULACAN”
Group 2
BSP4C
Centeno, Jefferson G.
Pangan, Maria Dayanara A.
Rumingan, Chelsea Bianca D.G.
Sabbun, Maria Nicola C.
Ungsod, Justine Arnelle O. Chapter 1
Introduction and Its Setting
Introduction
Hospital pharmacy is about ensuring safe use of medicines, it’s effectiveness and ensuring resources are used the cost-effective use of medicines. It encompasses preparation, procurement, provision and prescribing; it includes counseling patients about their medicines.
Food and Drug Administration is a government agency that established rules and regulations that pharmacies need to comply.
…show more content…
Setting of the Study
This study was conducted in the Province of Bulacan to assess the hospital pharmacies in the First and Second District of the province if they complies with the government requirements and to assess the quality services they provide to the patients.
The Province of Bulacan lies on the southeastern part of Central Luzon. It is bounded by the province of Nueva Ecija on the north; by the provinces of Aurora and Quezon on the east; by the Manila Bay, Metro Manila and the province of Rizal on the south; and by the province of Pampanga on the west. It consist of 21 municipalities and 3 component cities, and grouped into 5 different districts. The respondents of this study were the pharmacist of hospital pharmacies in order to assess their compliance to government requirements. The patients were also provided a questionnaire to assess if they are satisfied to the service that the hospital pharmacy render.
Fig. 1 Map showing the Province Of Bulacan
Conceptual
…show more content…
Statistical treatment was done after the collection and analysis of data.
Statement of the Problem This study attempted to assess the hospital pharmacies’ compliance with the government requirement and services provided in First and Second District of Bulacan Province. The study aimed to answer the following question:
1. Which of the hospital pharmacies in the First and Second District of Bulacan complies with the government requirements?
2. Are the patients satisfied to the services provided by the hospital pharmacy?
3. What are the products carried by the different pharmacies?
4. How the hospital pharmacies do validation of the services provided through patient interview?
5. Does all the hospital pharmacies in the First and Second District of Bulacan complies with the government
In care settings the currently legislations, guidelines policies and protocols relevant to the administration of medication would be: - The misuse of drugs act 1971 - The Medicines Act 1968 - Care Standards Act 2000 - The Health and Social Care Act 2001 The Control of Substances Hazardous to Health Regulations 1999 - The RPS Handling Medicines in Social Care Guidelines The recording, storage, administration and disposal of medication must be adhered by employees in accordance with the current policies and procedures. The policies are in place to protect everyone - training must be undertaken or up-to-date before support workers can administrate any medication.
Walgreens is the one of large American pharmaceutical companies, with approximately 8,000 stores at convenient positions in every city, involving nearly 24 hours and drive-through customer services. There are several vital values from Walgreens that lead our group to select it as our objective company. First and foremost, the corporation concentrates on customer-oriented, which is contributed to expand customer base and promote positive reputation. Walgreens provide vital benefit strategies to consumers through convenient locations, multitudinous choices of products, excellent customer service, and low cost prescriptions. In addition, the company offers the series of special health and wellness services, which include cost-efficient and time-effective
MTM is used to describe the broad range of health care services provided by pharmacists. These services include comprehensive medication reviews, medication reconciliation, drug use review, the ordering and review of lab tests, immunizations, drug dosage adjustments, and identification of gaps in care. Integrated systems of care, such as accountable care organizations (ACOs), already view MTM as essential to care delivery and to meeting ACO quality and cost targets. Such organizations also are heavily invested in HIT, including e-prescribing and EHRs. MTM can improve medication adherence and patient outcomes among patients suffering from chronic diseases, thus cutting costs and improving the quality of care and patient
OFF-LABEL PROMOTION UNDER FALSE CLAIM ACT Pharmaceutical industry plays a vital role in public health. These companies develop, manufacture and market medicines. Considering public health safety, government laid down laws and their agencies established regulations to market these medicines. Companies need to justify through clinical trials that their products are beneficial to consumers. To release a product in United States, they have to file a New Drug Application (NDA) with Food and Drug Administration (FDA) and should gain approval of the product.
With this increase in demand and availability of ratings of healthcare organizations has allowed consumers and purchasers power to choice how and where they spend their money. With the explosive growth in collection of organizational quality information has greatly expanded the quantity and, in some instances, the quality of health care information available to the public. Although there is no direct link proving that
2: Is the services now safe? 3: Are you satisfied with waiting time for attendance at this hospital? 4: Are services effective? 5: Are you satisfied with the services offered and what do you think can be done to improve it? 6: Do you sleep undisturbed at night?
The word medication is defined as :” A drug or other form of medicine that is used to treat or prevent disease”(Oxford English Dictionary, 2004). From the definition, medication is a great product from chemical and biological aspect which will help general public contain health and live well. However, when people take their medication with non-compliance, the result of taking medication will be harmful and even can be deadly (Hillen et al., 2015).
The government has strived to achieve equity in access and provided a comprehensive range of affordable and quality care. At the same time, it has not neglected services that are in the realm of public goods. The importance of quality and standards of care is without question. Important quality and innovation will attract inward investment and generate income to the nation through many opportunities in the health sector and industry e.g. health tourism, but pose challenges in marketing and branding. The MOH has an established and transparent quality assurance programme but this is not the case in the private sector.
Pharmacists are in a unique position to help. They have the ability and knowledge to implement programs as part of their daily practice to ensure that patients are adherent to their medications. As the medication experts, pharmacists should lead the way to improving medication adherence and providing optimal patient care. The provisions of this bill do not pose a mandate but where appropriate would require the proration of prescriptions, related cost sharing, and dispensing costs in order to conform the patient to one monthly refill that occurs on the same date each month.
The prescribed medicines influence patient’s behaviour by taking medicines and improve adherence. 7 steps of safe prescribing with respect to NMC standards It is stated that the entire process to prescribe or not is assumed as a complex aspect method that wants different many factors, which is considered before that all significant piece of paper that is all given to the patient by prescribing the pyramid of steps and process that may help in prescribing either nurse or midwifery, in that way he or she would be responsive of all bases, which has been enclosed (Stahl,
The patients experience within the hospital is collected from a survey done randomly among patients. Each hospital must have at least 300 survey responses per year. After collecting the data, the data is submitted to the survey data warehouse, where it is analyzed and adjusted to truly reflect the hospital’s conditions. The Centers for Medicare and Medicaid Services along with the Agency for healthcare research standardize the survey results with the hospital consumer assessment of healthcare providers and systems survey. This survey has only thirty-two questions which are analyzed each year.
Pharmacy technicians work under the supervision of a pharmacist helping prepare and give out medications. It is very crucial for a pharmacy technician to be aware of their work at all times and check their work more than once. Pharmacy technicians need to ensure any medication they have prepared has been done properly, if not that could potentially harm the patients. Pharmacist trust their technicians will always follow system-based processes and provide an extra layer of safety. Working as a pharmacy technician it is important to communicate with the pharmacist and address any questions or concerns, not asking a simple question could cost the life of a patient.
Medication use is potentially dangerous. Polypharmacy is increasing, and makes it harder to keep track of side effects and interactions and of potentially inappropriate drug combinations. “The risk of serious consequences, hospitalization, and death due to medication errors increases with patients’ age and number of medications (Scand J Prim Health Care, 2012)”. For example, the GP is supposed to monitor the patient's regular medication, but does not always do so. Lack of monitoring and keeping track of patients’ medication use is a main cause when a patient is given inappropriate drugs.
The number of acquisitions is not so high and it depends more upon the organic expansion. • These pharmacies face informative and predictable risk from the variability of “generic conversion” • Inability of the company to keep stride with the growing private labeled brands popularity. • The in-store implementation of the store formats and services is not consistent at every
Exploring Community Pharmacies and Their Role in Health Promotion A community pharmacy is vital part within the healthcare system when it comes to health promotion. Pharmacists are an excellent resource when it comes to educating patients with medication knowledge, and directing patients towards the proper procedure of taking their prescribed medication. On Saturday, January 20th, 2018, military time 1909, I visited the pharmacy section of a Shoppers Drug Mart located on Kingsway and Nanaimo in Vancouver. This paper explores how a community pharmacy can educate individuals on the medications they are taking, and the similarities and differences between a pharmacist and a nurse.