Hospitality And Tourism Management Essay

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EXCELSIOR COMMUNITY COLLEGE
SCHOOL OF TOURISM, HOSPITALITY AND ENTERTAINMENT MANAGEMENT

Aaliyah Carter- 20131782
Abbie-Gael Nelson- 20131805
Asana Reid- 20131624

February 11, 2016
Research Methods- Chapter 1

Topic: How does the program Hospitality Entertainment and Tourism Management program affect T.H.E.M students? quality of life?

Introduction and Background

The program Hospitality and Tourism Management is a programme of study that has been implemented intoinstituted within many tertiary institutions that provides the students with knowledge of the tourism and hospitality industry. According to the Oxford English Dictionary, hospitality means ?the reception and entertainment of guests, visitors or strangers with liberality
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biggest employers. ?The hotels, catering and tourism sector is one of the fastest growing sectors of the global economy. It is also among the top-job creating sectors because of its labour intensive nature and the significant multiplier effect on employment in other related sectors. Yet, the sector has a reputation of poor working conditions due to a number of factors.? Hospitality and Tourism. (n.d). International Labor Organization online. Retrieved from http://www.ilo.org/global/industries-and-sectors/hotels-catering-tourism/lang--en/index.htm. The field of hospitality has been exposed to students both on the secondary and tertiary level to get them ready for the industry. The industry is said to be mostly time consuming and of a high customer service and interaction base being the reason why persons tend to shy away from it. It is also said that it can be low paying and menial and doesn?t cater for a persons? quality of life which is false. ?The industry needs individuals who are willing and ready to expand and change with it?. (Christmas, A. 2009). The importance of the quality of life in the Hospitality Industry: Consortium Journal of Hospitality & Tourism, Vol. 14 Issue 1, p98-102. 5p. Quality of life is a wide statement which can be compared to a big tree and its branches would be its characteristics such as; working conditions, Demands and responsibilities, Gender, Happiness, Health and many others. E.C.C students in the hospitality programme will have vast impacts on their quality of life now understanding the term and also the Hospitality Industry. Upon entering the working world students must have good job attributes such as; adaptability, competitive, consistency and diplomatic amongst others. Students must show a level of self efficacy. ?Self-efficacy refers to an individual's belief in his or her capacity to execute behaviours necessary to produce specific

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