Hospitality Management System Case Study
IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM (PMS) IN FRONT OFFICE OPERATIONS IN SELECTED HOTELS IN MANILA:
A BASIS FOR CURRICULUM ENHANCEMENT
A Thesis
Presented to the
Faculty of the
Department of Hospitality Management
Polytechnic University of the Philippines
In partial fulfillment
Of the Requirement for the Degree
Of Bachelor of Science in Hospitality Management
By
Darlene V. Barleta
Sarah D. Gesultura
Charina V. Magalong
2015
CHAPTER 1
THE PROBLEM AND ITS BACKGROUND
INTRODUCTION
In today’s changing world, technology has been a big part of the improvement and development of an industry, or the business, in order for us to keep things fast with good outcome and quality. A lot of inventions were made and being innovated to use, and used as a good revenue generator in business. Computers, cell phones, television, websites, machines and other gadgets, all these are technologies that people and businesses use. Technology almost shapes the industries and businesses available in the world. Technology is used to push the slowing businesses by providing better services, and improve decision making.
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