Hotel Housekeeping Case Study

One of the main roles of a human resource manager is to assure the safety, health and wellness of the employees working for the company, whether they are surrounded by big machines, working with food or in an office with other people, they have to do it in the best possible conditions, so relating this directly to the hospitality industry, are the basic guidelines for safety, health and wellness always followed? Are human resource managers, general managers and the staff in hotels really aware of the possible RMI (repetitive motion injuries) in the area of housekeeping?

Summary – Hotel Housekeeping

What kind of work do people do in housekeeping in a hotel?

Housekeeping is more than it appears, it’s not just making the beds and cleaning bathrooms,

A good example can be lighter vacuum cleaners with low noise emissions and also lighter service carts with wheels that work well in carpeted floors, since most of the rooms in hotels have those; this will help to ease the workload on the housekeeping

There are different decisions that can be made from the administrative level to help workers in the area of housekeeping, such as job rotation, job enrichment and enlargement, teamwork and education and training in work practices.

How can job rotation reduce the risk for RMI?

If workers are changing the type of tasks they have to do, at fixed or irregular periods, they will be able to let already stressed muscles rest, but only if the activities they’re doing are completely different, so that they use other group of muscles during that time.

How can job enlargement and enrichment reduce the risk for RMI?

Job enlargement and enrichment increases the variety of tasks built into the job, it breaks monotony and avoids overloading a specific part of the body, it also empowers the