Hotel Industry In Goa

INTRODUCTION

One of the fastest growing sectors of the economy is the hotel industry. The hotel industry is a multi-billion dollar and growing enterprise. Gradually, becoming conscious of the tourism potential of Goa, the establishments of hotels, motels and restaurants became a profound economic activity, bringing in additional revenue for the government, increased incomes for the entrepreneurs, opening new avenues of employment for highly skilled to unskilled workforce in the hotel industry itself and also for those engaged in several tourism-related peripheral activities. There has been an increase in the hotel and other type of accommodation in Goa. Today, Goa offers not only luxury Star hotels, but also inexpensive budget hotels, dormitories

Every firm in the hotel industry, irrespective of its classification, location, aspires to grow and expand. The hotel industry is not passive in nature to be satisfied and feel happy about its present status, occupancy rates, profitability, but it is dynamic in nature and always aspires to have better growth rates. The hotels always plan to grow and expand their business in terms of increase in profitability, increase in occupancy rates, increase in market share, etc. COMPANY PROFILE

Novotel Goa Shrem Resort is Novotel’s first resort property in Goa. Strategically located on the main candolim road, the resort is in close proximity to the prime beaches in north Goa. Novotel, an Accor group hotel is committed to delivering high standards of service and caters to the well-being of both business and leisure travellers.

The property offers 3 food and beverage option for its guests. The Square, the all-day dining restaurant that serves global cuisines and regional specialities. Deli and the Bar which offers freshly baked goodies; and the Swim up bar which is a sunken bar that serves health drinks and seafood grills.

UNIQUE SELLING

The induction program includes a planned welcome to the employees.

• Provide information about the resort to the employees. Gives introduction to the superiors and subordinates within the office.

• Take the employee for the property show round.

• Presentation of employees’ handbook and basic rules and regulations.

• In the induction process the employee is informed as to whom he should report to during work.

The induction process is important since the employee gets to meet the other workmates so he that he becomes a good team player and feels happy at his workplace. It also helps the employee to get acquainted with the work culture. They should feel comfortable and respected in the organization. BENEFITS AND WELFARE

Employees are provided facilities of canteens to have their Breakfast, Lunch, Tea and Dinner depending on their shifts.

The employees are provided with 2 sets of personal uniforms to be worn for duty.

Employees are provided lockers to place uniforms and necessary belongings.

The hotel has issued mobile phones with a ceiling limit for talk time for higher levels of employees. Expenses incurred over and above the ceiling is payable by the