Hotel Management Style

Table of Contents

Introduction…………………………………………………………2

1. Importance of management style in a ‘service based’ organisation..2

Theory X……………………………………………3

Theory Y……………………………………………3

Theory Z……………………………………………..4

2. Evaluation of Personal management style, whether it meets the need of a manager or not…………………………………………………………..5

3. Instance of the above management style and theory proposed to the organisational context in hospitality field…………………………………….5

Conclusion……………………………………………………………………………………6

References………………………………………………………………………………………6

Introduction:

In day today’s world organizational behaviour plays an important role in the service based firm and also the human behaviour plays a vital role, as it has certain impacts on association

Instance of the above management style and theory proposed to the organisational context in hospitality field:Out of many restaurants and store of U.K, John Lewis, Waitrose and Ocado are the substantial successful businesses due to their distinctive management style and approach towards the workforce of their organisations. John Lewis Partnership, counting Waitrose, has an exclusive organisational structure which is the result of its business success (Laurie 2010). In terms of business, the John Lewis Partnership is structurally very dissimilar to its foremost competitors in the UK (Laurie 2010). It functions in a diversity of highly viable commercial environments; the UK food retail business is dominated by Tesco, Sainsbury’s and Walmart (Asda); and John Lewis department stores compete not only with other section provisions but also with professional high street sellers of clothing, electrical goods, furniture and furnishings(Laurie 2010). Achievement in such markets needs very high values of efficiency and effectiveness, and it is remarkable to reflect the level to which it describes the success. Mainly the focus of business is towards happiness of the workforce as one among several key aims of success. The company provides the extensive range of benefits to their workforce like as holiday entitlement, loan schemes, sport amenities, free medical resources to the workers families. Since starting employee profit sharing policy was launched where the employee has a straight pay-off in the form of a yearly bonus centred on the company’s profits. The chairman and senior account provides the annual account report at the council meeting and above all the partners have the rights to put their ideas in decision making which mostly change the organisation activities in profitable way (John 2008). The company has motivated and experience partners who serve the customers well, provides free delivery service and drive sales growth and rebuild our profitability for the long