ipl-logo

Hotel Reservation Case Study

3542 Words15 Pages

STUDY ON GLOBAL DISTRIBUTION SYSTEM (GDS)

TERM PAPER (NTCC) SUBMITTED IN THE PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE DEGREE OF BACHELORS IN HOTEL MANAGEMENT
TO
AMITY SCHOOL OF HOSPITALITY (ASH), AMITY UNIVERSITY, NOIDA (U.P)

SUPERVISED BY:
PROF. MANISH KUMAR SHARMA
ASSISTANT PROFESSOR

SUBMITTED BY: PAYAL ARORA A2728916007 BHM SEMESTER-2ABSTRACT

In the tourism industry, the diversity and the complexity are considered as its highlight features and …show more content…

But with this expansion, the travel market place has been modified into a global arena where providers and suppliers are working together and competing with each other to provide the ideal services to “The Traveler”. These systems have advanced beyond the airlines reservation systems and have turned out to be electronic supermarkets interconnecting buyers to sellers and enabling the reservations to be made …show more content…

It has made the work of agents very easy. Not only do GDS power the content of “traditional” travel agency platforms, but they are helpful in pricing on a very dynamic and distributed basis. These systems are widely responsible for the growth of travel industry and are a stepping stone of most internet based travel services. A very important component in the Travel & Hospitality sector, it has linked providers, suppliers and consumers from all over the world. Promotional messaging serves as a productive and effective marketing tool as it alerts the agents about special discounts and travel packages and further attracts more customers. Travel agents have developed much more trust in what is displayed on their terminals, and GDSs have evolved into a major source of business, particularly for hotels with primarily a business clientele. By using this system, there has been a significant rise across corporate and leisure

Show More
Related

  • Hostel Services Case Study

    413 Words  | 2 Pages

    1.0 Introduction Hostel Services provides homeless individuals and families with children with shelter and assistance, such as meals, basic necessities, and counselling and support programs [1]. Individuals that do not or cannot take advantage of this support sleep outside and are referred to as “rough sleepers” [2]. . Hostel Services is looking for a design for an interim shelter that will ensure the health and safety of these rough sleepers during Toronto’s harsh winters while long term plans for sheltering are underway [3]. 2.0 Problem Statement According to a 2013 study by the City of Toronto Affordable Housing office, around 10% of Toronto’s homeless population live on the streets [4].

    Read More

  • Nt1330 Unit 3 Essay

    573 Words  | 3 Pages

    This part is very important because every that airline, who is connected to our system would be shown on our website and we must have access to those airlines’ database, because database is very important in our case, we must have all the information about that airline. Because when a client will ask about information of a specific flight and if we have access to that database, only in this case we would be able to inform the client.  Ticket Reservation This module will allow the client to search of a specific flight, choose flight, details, confirmations, cancellations etc. 

    Read More

  • America's Vacation Center Case Summary

    449 Words  | 2 Pages

    Van Anderson, co-CEO of America 's Vacation Center, a host organization that is one of the biggest merchants of travels on the planet was going to leave the meeting when he was constrained to stop their subsequent to listening to a reaction from Royal Caribbean International 's Adam Goldstein was making, "We have to expand the force of our association with travel operators." in answer to an inquiry the creator, Arnie Weissmann, asked him, Sasso and Norwegian Cruise Line 's Kevin Sheehan, amid control of a board of journey line CEOs at a joined session of a week ago 's Travel Weekly voyage and homebased-specialist gatherings, The inquiry was: "Divider Street had been forcing you to quit conveying through travel specialists, yet as of late an expert showed that you 're presently robotizing and streamlining the organization channel to the point that the examiner is no more worried with travel office dissemination costs. Do you have arrangements to make the travel

    Read More

  • Hilton Hotel Case Study Summary

    1038 Words  | 5 Pages

    The aim of this case study is to investigate the applicability and functionality of organizational theories in Hilton Hotels Corporations. The first part of this case study is concerned about the compatibility between Hilton Hotels mission with its activity and purpose. Also, another aspect of this paper is to present the suitability of organizational theories referring to Human Resources Theory, System and Contingency Theory. In order to uphold this report, I will conduct a SWOT Analysis of Hilton Hotel Business. The last part of this paper presents a critically important aspect of a successful business in regards to the Hilton Hotels CSR programs and initiatives.

    Read More

  • Infomediaries In E-Commerce

    870 Words  | 4 Pages

    In E-Commerce and Operations Research in Airline Planning, Marketing, and Distribution by Barry C. Smith, Dirk P. Günther, B. Venkateshwara Rao and Richard M. Ratliff, the authors talk about how the airline industry pioneered the e-commerce principles in terms of travelling. What started as a platform for exchange of information amongst businesses turned into GDP building machinery. The airline industry has used several derivative models to understand the patterns in consumer travel behaviour. Around forty years ago, the Sabre online reservation system was developed by American Airlines to keep a track of travel ticket bookings, as the amount of reservations made in a day kept increasing. This system has now given rise to several sophisticated

    Read More

  • Rosewood Hotels Case Study

    1037 Words  | 5 Pages

    CASE JOURNAL-ROSEWOOD HOTEL& RESORTS Rosewood’s management is on the right track to increasing brand awareness among its customers by pursuing the corporate branding strategy. Implementation of the corporate branding strategy not only increases the number of repeat visitors to the hotels, but also increases the gross profits made by the company by $2,599,000. Corporate branding has a positive impact on the customer lifetime value as well. Rosewood Hotels & Resorts is a privately owned hotel management company that is known for its unique properties like The Carlyle and the Mansion on Turtle Creek that differentiates the company from other luxury hotel competitors.

    Read More

  • Holiday Inn: Porter's Five Forces Of Industry

    1384 Words  | 6 Pages

    Holiday Inn is a world wide chain and its international functional strategies will always yield profitable returns. The potential customers are from all over the world. It has been noted that the holiday inn company has given the market such as Europe, Asia, America with regards to their social-cultural needs. Holiday Inn, like all other hotels has established a good system in determining the needs of the market. The company uses the concept of product, personality, behaviour of the customer and purchasing to its advantage.

    Read More

  • Company Overview Of Conrad Hilton's Hotel Management System

    806 Words  | 4 Pages

    Hilton is an American hotel chain founded by Conrad Hilton in the early twentieth century. Hilton remains the second largest hotel group with 4,278 establishments and 700,000 rooms in 85 countries. The Hilton Worldwide is a leader in the hospitality industry and currently has more than 130,000 employees. While most hotel establishments today use management systems, they are almost all equipped with basic functionality compared to what exists in other sectors. Today, there are new tools expected to become real levers of competitiveness of hotel establishments.

    Read More

  • Customer Relationship Management Practices In The Airline Industry

    810 Words  | 4 Pages

    It helps in most of the concerns of customers, improving and maximizing customer satisfaction, and gain customer loyalty, which will lead to the growth of the industry and more profit. The airline industry thought of coming up with a strategy that helps in finding information about the availability and cost of the flight, booking flights online, checking-in online, collecting information about each customer’s preferences, finding out which customers are most profitable, building customer loyalty by rewarding them, and increasing sales. Nowadays, almost everyone around the world is using the internet for personal use and for business use. That is why many industries are using applications that open on smart phones and tablets to make it easier, faster, and more convenient for the customers. Moreover, airlines are using e-business applications and Customer relationship management strategy, such as e-CRM which helps in managing customer relationship through the Internet, and many airlines are doing this as a separate plan to their e-business

    Read More

  • Intercontinental Hotel Marketing Strategy

    1794 Words  | 8 Pages

    Market segmentation has been the positioning strategy for Intercontinental Hotels, and it is important that it is done well to consider critical features of each segment adequately. Moreover, market differentiation must promote the difference between the different brands so as to create awareness to each target consumer of the most appropriate brand. For instance, the strategy must inform the market of the difference between the Holiday Inn brand and the Holiday Inn Express brand. This differentiation is important since it will encourage business travelers to opt for Holiday Inn Express while those looking for recreation chose Holiday Inn. Consequently, each consumer will get the best service that is suited to their needs and hence create customer satisfaction in the varying

    Read More

  • Relationship Between Hospitality And Tourism Industry

    1572 Words  | 7 Pages

    Nowadays hospitality and tourism industry is one of the main industry in this world. A lot of people need a place to escape from their routines or even just to stay overnight as they having a business trip to other places. We call these people as customer or guest. Human mobility from one place to another , both in the country and from and abroad is very high. Human mobility is not only related to business activities but also recretional activities.

    Read More

  • Intercontinental Hotel Group Case Study

    1617 Words  | 7 Pages

    InterContinental Hotel Group (IHG) is among the largest hotel of the world and comprises of hotel seven hotel brands. Such as Holiday Inn, InterContinental, Hotel Indigo, Candlewood, Crowne Plaza, Staybridge Suites, and Holiday Inn Express. IHG also has to face the problem of credit crunch due to which their performance and growth has been impacted adversely. This hotel enjoys strong presence in the era of economic uncertainty such as credit crunch and fears of recession because of its famous brand Holiday Inn. However, in these years of crisis the share of the group dropped by about 50% because of presence of credit crunch.

    Read More

  • Evolution Of Tourism

    1649 Words  | 7 Pages

    Tourism can be considered one of the most significant economic and social phenomena of the twentieth and twenty-first century. The evolving of the tourist’s behavior has triggered a series of changes in the way of operating the tourism businesses. From traditional travel agencies, hotels and airlines up to the online tour operators. All tour operators have had to adapt to the changes of the individual as a traveler and this has led to continuous development of strategies by the agents.

    Read More

  • What Is The Importance Of Rural Development

    1116 Words  | 5 Pages

    Rural development is as important as urban development. Alleviating the hardships of the rural people is fundamental to rural development. Efforts at developing the rural areas are aimed at creating industries and employment opportunities. Any initiative towards this end would be welcomed with open arms in Nepal. This would also reduce the population density in the cities.

    Read More

  • Case Study Of Shangri La Hotel

    1616 Words  | 7 Pages

    Shangri-La has their hotels and resorts across the world for example North America, Europe, Middle East and Asia. Shangri-La hotel also soon will expand to Philippines, Maldives, India and Thailand as well. Shangri-La hotel has high speed of international growth because their hotel is expanding their operation to different countries and increases their international existence. By expanding their business to various countries, those countries not only for tourists’ destination but also provide suitable accommodation to businesses with attractive environment. The motivations of Shangri-La hotel to internalization their business because it is lower cost doing their business in different countries and can generate high revenue in those areas (Study Moose 2016).

    Read More

More about Hotel Reservation Case Study

Open Document