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How Does In-N-Out Burger Get Top Honor For Customer Experience

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In-N-Out Burger Gets Top Honors for Customer Experience

In-N-Out Burger, a popular fast food chain in California, placed second behind Chick-fil-A in the 2015 Quick-Track Awards of excellence. The contest is run by Sandelman, restaurant market intelligence firm which focuses mainly on small, quick-serve chains.

According to a press release by Sandelman, these fast food chains have been expanding to newer markets, changing the way people perceive quick-serve restaurants. Additionally, Sandelman CEO and founder Bob Sandelman stated that:

"Some of the chains on our Awards of Excellence Top 10 List may not be known yet by those outside their local markets, but their seeming overnight success has really been decades in the making.”

The basis

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