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The Importance Of External Communication

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Q1, Part 1: According to Mr. Robert Rone, how external and internal communication is enhanced? Every company should enhance the relationship between success in business and maintaining appropriate internal and external communication. Q1, Part 2: What are the best ways and means to the company should use to develop the company’s employees skills in dealing with customers from different cultures? • They need to develop a Cross-Cultural Communication. • The employees firstly have to know about the cultures of customers that they are dealing with them; also they have to have knowledge about the norms of different cultures. • Employees have to understand the Diversity of cultures so they know how to deal with them. • Not forget to mention that employees must keep it simple with the customer and should be helpful. Q1, Part 3: How internal communication affects external communication? When the manager of the company provide a …show more content…

I will improve my communication skill, whether it was online, on phone or in person, and I will do that by learning more about culture; also I will try to look professional and will improve my body communication, I will also try to act with fully manner and focus in the company 's vision as if it was my only goal in life because this will attract the customer and will guaranty their return back. Q4: What do you think the best ways and methods that should be used by the managers/ supervisors in The Space Line Company to conduct a successful internal communicate with employees/ staff from different cultures? As a manager for any company I think that there are many steps and ways to achieve a successful internal communication with the employees. For successful internal communication, manager can do the following: • The manager has to look at each Employee Profiles. • Monitor the Employee Engagement

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