Hrm/531 Week 4

A recent conflict that I have observed at work about few days ago was between one of my coworker, a staff member and a surgeon. The staff member arrived for the night shift and took report from the day shift nurse, who had a rough day at work. She noticed that the patient had a bowel surgery four days ago and is still on patient controlled analgesia (PCA). The patient was found very much dependent on PCA, reluctant to ambulate and his bowels were still inactive, above all, the order was not been renewed as per the policy

Based on the expense in November through January I’ve divide it into seven categories which are utilized, transportation, Store/Grocery, restaurants, school, loans, and Health/clothing. After tracking my spending most of the money went into the loan and utilizes categories. The Loan category is made up on two loans which are my car and school loans. In my loans I spend around a total of 840 dollars per month. Even though I made my final car payment in April most of my spending is still in the loan category. Utilizes is my second most expensive category which is made up of my internet, trash, insurance, electric, and cell phone. Unlike my loan expense spend close to three hundred dollars on utilizes and this is with the electric, insurance, and the internet divide between my brothers, parents and myself.

Identify the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints in own area of work.

1: Your computer just crashed. It is 5 years old and not worth fixing. You have not more than $1,000 to spend on a new computer but the lowest price that you can find either online or in a local store for the model that you absolutely need is $1,100. What would you say to the salesperson to convince him or her to sell you the computer for $1,000.00 Consider objections that the sales representative might make and how you would respond to them?

As per our spoken, regardless of what ever situation, Xpress unable to obtain wavier request from PSA and now wanting your customer to bear the cost?

My role as a patient advisor with Kaiser Permanente began in 2010 after the birth of my daughter. I was induced and spent 6 days in the hospital and during that time my family and I experienced wide fluctuations in the level of care and communication provided by the various healthcare professionals attending to us. At the end of my stay, I shared my observations and perception of the labor & delivery and postpartum hospital experience with the department administrator and ombudsman. Upon providing my feedback I was impressed with the reception I received. My input was welcomed and embraced. Notes were taken, discussions were had, dialogue opened up about what could have been improved and what worked. The ombudsman contacted me a month later

There are many stakeholders involved with health care administrations. Those stakeholders can be patients, health care physician, insurance providers, pharmaceutical manufactures, hospital organizations, community clinics and government. Each different stakeholder has their own individual vision of health care administration. This causes conflict due to the nature and differences in vision. which then can cause conflicts among each stakeholder involved. A patient is going to have a different idea of how a health care should be managed. This in contrast to the way a physician may think the administration should be managed. Furthermore, each different stakeholder involved would have their own ideal reasons to why the health care administration

Having a duty of care, basically means that as support staff we are responsible for our clients’ health, safety and wellbeing. In other words, we must make sure our service users’ health and wellbeing come first at all the time. We must provide high quality standards care, make sure our clients not only are healthy and clean and appropriately dressed for the season, but also that they are able to express themselves, and further develop in life. In fact, our duty does not end with the necessities of everyday life, but it goes further, we must insure that our clients’ psychological needs as unique

Hello Mitzi, This is Chelsea, a Licensed Dental Professional here at Smile Direct Club. Our customer care team reached out and informed us of the pain you have been experiencing. I am so sorry to hear this and I sincerely apologize for the delay in our response to you.

The quality of the supervision an employee receives is critical to employee retention. People leave organisation due to miss understanding with managers and supervisors more often than any other reasons. Hence the reporting officer or the supervisor has a critical role to play in staff retention.

Organizational structure dictates an organizations way of arranging roles and people. This structure is arranged in a way to get the best work as efficiently as possible. In smaller companies face to face communication is the norm and formal structure may not be necessary. In a larger company with various layers thee must be very clearly defined lines. Leaders are responsible for the ultimate outcome even if they are not performing the everyday tasks. Leaders determine how to use resources including people. These decisions and process create the organizational structure to meet goals.

How would you feel if your wishes as a patient were not respected? As nurses, we are trusted individuals in the public’s view due to many factors; however, when there is a lack of accountability within team members, there can be many risks involved. In the scenario with Jacob, a 32-year-old patient, his wishes as a DNR advanced directive were not respected. A registered nurse named Lashanda usually works on another unit, however, was sent to Jacob’s unit to cover the staff who are out for lunch. Everything seems to be going well with Lashanda; however, when she finds Jacob unresponsive, she calls a code and begins CPR without being familiar with Jacob’s DNR order. It is every nurse’s responsibility to be aware of their assigned patients’ orders as part of holistic care, while respecting the patient’s wishes. By

Hi Ann, I agree with you that we as nurses face tough situations about your patient care. Our primary role is to advocate for our patient’s rights if that means standing up to their own family members or physicians, so the patient’s wishes are heard. Patients have a right to refuse a procedure, if they think it is the best option for them. Our primary job is to provide education so our patients can make an informed decision about their care. Not too long ago, I took care of a patient that had open heart surgery but had multiple complications after the procedure. He underwent more surgeries to fix other problems areas, but later told me that he wished to go through anymore procedures. I informed the surgeon of this wishes, but I did not

The literature review of the subjective research study is based around the reasons and outcomes of high knowledge worker turnover ratio to organizations, the analyst first exhibits and clarifies the different sorts of worker high knowledge worker turnover ratio. The reasons for high knowledge worker turnover ratio crosswise over different parts of the economy and organizations are audited and put in context. The systems that are utilized to gauge high knowledge worker turnover ratio are clarified. The results of worker high knowledge worker turnover ratio to organizations, starting with how it identifies with execution are clarified. High knowledge worker turnover ratio in the worldwide keeping money area is investigated to demonstrate the

1999). A high nursing turnover impacts serious challenges at all levels in healthcare delivery. The commonest negative influence of turnover in the context of the work environment is the inability of a health facility or organization to meet the patients’ needs and less time devoted to provide quality care to patients (Tai et al., 1998, Shields and Ward, 2001, Spilsbury et al., 2011). Increased turnover is also known to have a direct effect on patients’ safety resulting in medical errors, administration mistakes, and increased infection rates in patients (source). Shortage of nursing staff, resulting from turnover may have significant consequences on patients, even leading to patient injuries and deaths (Stolberg,