HRM In The Hotel Industry

Human resources management (HRM) in the hotel industry, especially in big hotel chains, has been developed in the last few times, by latest HRM assets. The importance of HRM in the
Hotel industry is constantly increasing day by day. Hotels have an important role to engage,
Attract and maintain top talents, by rearranging working environment .All HR mangers should be familiar with rapid changing business environment and practices. HRM work in hotel industry is very patient, because customers are right all the time, then all these things are managed by human resource manager.

Introduction -

One of the latest and trendy growing companies of our time is the Hotel Industry. The Hotel Industry alone is a multi- billion

It is like home the difference is that here lives on temporary basis, where all modern comforts and facilities are available on handsome amount paid by customers. The Local people invented the word HOTEL. The word HOTEL was originally come from England. A hotel is a place that provides paid amount on a short-period basis. Facilities given may set a range from a latest-quality spring mattresses in a small area of room , high-quality of beds, a dressing table , a refrigerator (freeze) and other kitchen appliances , rounding chairs, a LED screen television and bathroom with bath tub . Small, lower- cost hotels may provide only the most necessary needs of guest services and facilities. Larger, higher-cost hotels may offers extra guest facilities such as a business centre (with computers, laptops, printers and other office equipment), swimming pool childcare products such as chair , conference and small event facilities, tennis court or basketball court, restaurants, day spa, gym, and social function

Five star hotels give the variety of facilities among all of hotels.

• 5 Star Hotel- 5 star hotels are the most luxurious conveniently located hotel in India. In 5 Star hotel HR department are maintained separately .Follow the decisions of HR
Strictly. HR professionals are hired.
• 4 Star Hotel- These hotels give all the latest facilities. In 4 Star Hotel concept of HR is sometimes followed and sometimes not followed. There are all such type of facilities such as, spa, swimming pool, A-one facilities in rooms.
• 3 Star Hotel - These are supposed to be economy class hotels situated in the bigger cities and the smaller cities. In 3 Star hotels presence of HR is sometimes important sometimes not.
• 2 Star Hotel- These hotels are mostly located in the small areas like small towns. In 2 Star Hotel presence of HR is absent.
• 1 Star Hotel- The hotel with most basic facilities, small number of rooms. In one Star hotel, presence of HR is fully absent. In one hotel there is customer wanting for cheapest cost available accommodation option. In such type of hotel there is very basic facility. Cleanliness does not matter.

Origin of Hotel Industry