Smart is being able to get the best resources, applying the best techniques to your project and choosing the strategy in what you’re presenting to the performance of your client. Fast is making sure that everything is up to date on all current events, getting the project done on time too. Kindness is telling us that, we need to be respectful to anyone working on the project, contractors, co-workers and the client’s representatives. One Smooth Stone finds that values and culture are a very important part of their organizational structure. All these values are a part of the product the company
Proper etiquette sets the tone for all stakeholders that the business has a productive and successful environment. Attention to etiquette is a sign of professionalism and respect for others, and it will create positive first impression and will protect the reputation of the company. Reputation consists of the perception that stakeholders develop through their accumulated experience of our business through direct contact and indirect contact. A good reputation amongst employees ensures better levels of morale and an increased ability to retain and recruit staff. The following communication etiquettes will be observed by all ADMA-OPCO employees: • Communicate with dignity and respect.
Secondly, the relationship should be positive with the supervisors according to Harter and Schmidt and Killham in 2003 an effective manager is always listen to his subordinators and fulfill their needs and the managers have to find a relationship between the needs of individuals and the organization. The owner of the firm
It provides an effective way for Virgin Atlantic to improve their performance that allows them to deliver the best result possible. Besides, the managers practice transformational leadership style. When human resources are used as a tool, the managers will assist their employees to adapt to changes. The managers emphasize on the independence of the employees. They give their employees autonomy to make their own decisions and gave them the mean to implement them; yet, they pay a great deal of attention to overhead and cost levels at the same time.
The leader should have a clear vision that is capable of being proclaimed effortlessly. This enables them to be able to see into the future, by having a clear direction and compelling objectives of what they want to achieve. With a clear vision a person turns into an exceptional individual that other people trust and follow. This transforms “transactional manager” into a “transformational leader” (Tracy’s blog). Phenomenal leaders are able to go through the emotions of their employees, while managing to get the tasks performed, As articulated by different writers that a vision should be simple, meaningful and a reality (Bennis and Nanus, 1985; Kantabutra, 2009; Kotter, 1996; Kouzes and Posner, 1995; Nanus, 1992; Tichy and Devanna, 1986).
First, set objective and charting the organization path is an extremely essential primary step to achieve organization objective. Howard and his partner apply path-goal theory in manage employees which means the effective leader clarify the path to help their followers get from where they are to the achievement of their work goals and make the journey along the path easier by reduce roadblock and pitfalls. This highly efficiency service performance tend to retain highly satisfy and trusting customer to Starbucks. Howard is a leader has a democratic style which involves their employees in decision making, always encourages employee's participation in deciding work methods and goals. It means, employees at different department are allows to have a say in what is improper
Leader plays an important role in delivering the responsibility rather than the focused on the authority and command when dealing with the employees. Leaders attitudes, behaviors, characteristics and skills might contribute to the good leadership style in the organization as mention by( Abd Rahman et al , 2013). The leaders should have the capability to operate with integrity, honest, efficiently and communicate clearly with the employee to make sure both side achieving the goal and objective of the company, (Mosadeghrad, 2003). Effective and efficient leadership style might contribute to the success in completing task given, leadership style leads to employee satisfaction and it is a good indication to prove that a better style might lead
1. Credible activist: this refers to HR practitioners doing what they promised and therefore building trust especially with staff. 2. Capability builder: this means the HR practitioner ensures the support of the culture of the business/organisation, the organisation’s strategies, vision, etc. and improves on these by recruiting those employees whose value systems reflect that of organisation itself.
The belief of respect is important that managers, supervisors, employees at the organization also reflect organization’s culture and manner. I realized that respect others is an effective way to improve my own quality and it requires me to respect others’ achievement and custom. Therefore, respect is my basic quality and I have to be patient with each employee although I am a leader in the future career. 4.2 Examining Political, Cultural and Social Realities Power is defined as a capacity that the behavior of A has to be affected and act according to B’s wishes (Robbins et al., 2010). Politics and power have a close relationship, “Politics: power in action” (Robbins et al., 2010, p251).
With regards to integrity, Eskom commits themselves towards achieving honesty, not only in their conduct and actions but also when working with their employees and customers (Eskom, 2014: 34). Eskom tries to encourage their innovation by being results orientated. Sinobuntu in Eskom is defined as being caring (Eskom, 2014: 34). One of the most predominant values in the business world is customer satisfaction and should be present within every business. Eskom is committed towards meeting and exceeding the needs and wants of customers who invest in their products and services.