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Hudson's Bay Sherbrooke Store: Case Study

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On September 24, 2015, AP closed an internal case at the Hudson’s Bay Sherbrooke store for a value of $205.00. The exception report alerted AP that an associate had processed his own refund. CCTV was reviewed and showed that the associate had processed a refund using his own sale receipt and merchandise from the sale floor. The associate was interviewed and admitted to the fraudulent refund and also previous theft of

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