Human Factors In Healthcare

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Human factors or ergonomics is a study that involves multiple discipline such as engineering, psychology, information science, and aviation (Staggers, Troseth, & DuLong, n.d.). It deals with designing a system that meets the physical, and cognitive abilities, limitation, and preferences of people (Steege, 2017). In healthcare, human factors plays an important role in designing tools and technology as it ensures that they are built to fit the mental, physical, emotional, and psychosocial capacities of people. The tools and technology that has been designed to meet the capacity of human results into the delivery of safe and effective patient care (Nelson & Stagger, 2012). The ultimate goal of human factors is to optimize the relationship between…show more content…
At present, the healthcare system is very consumer driven as the information related to health are at the fingertips of many patients who have access to internet and electronic device. Nelson and Staggers (2012, p. 213) stated that “Health care has discovered the internet and the internet has discovered health care!” The customer are the central focus of the healthcare delivery. The numerous contemporary issues that has been identified include consumer health data; health literacy; quality and access issues; integration of consumer health informatics and practice. These issues are not related to my focus area as the project deals with the improving the relationship between a student and preceptor. However, the student who are being precepted to be a future provider should be aware of these terms. In my opinion, the provider should utilized the reliable and evidence-based practice while making recommendation of web resources or technology. The credibility of the sources needs to be verified before making…show more content…
Staggers et al. (n.d.) described usability as “the process of having users’ interact with the product or system to identify design flaws not noticed by designer” (p. 14). Normally, the usability is evaluated in the early phase of design cycle and therefore the products produced after the evaluation are generally safe to use and efficient. It is also necessary to access the literacy of the patient and make their learning assessment before making recommendation of health products or resources. Likewise, many patient seen by the provider in the primary care are older adults, thus it is essential to evaluate their preference and ability to utilize many web-based resources and electronic device. During this assessment, the technology acceptance model described by Holden and Karsh (2010) as shown in figure 3 can be used. If the patient are unable to use it, the provider should be able to offer an alternative such as printing the paper co[y from the web resources. However, for the utilization of the devices a teach back method can be used to help them learn about the new

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