Human Resource Management Case Study

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1. Explain the functions of Human Resource Management?

Human Resource refers to the knowledge, education, skills, training and ability of the members of the organisation, it is the most valuable and unique assets of the organisation. The responsibility of all the managers in an organisation is the human resource. Human resource management involves all management decisions and practices that directly affect the people or human resources who work for the organization. Managing the human resource involves examining the various HR processes that are concerned with attracting, managing, motivating and developing employees for the benefit of the organisation.

Functions of Human resource management
i. It is the blend of the traditional administrative
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Simulation exercises:
a) Case study: Case studies are prepared based on actual experience of the organisation. Trainees study, analyse and discuss the case, identify the hidden problem and try to get an appropriate solution.
b) Business games: In this method, the trainees are divided into different groups and teams. They play the roles of competing firms in a simulated market.
c) Role play: In this method, participants enact roles to solve problems that are common in real life. They react to the situation and to one another, in the same way as they would do in their managerial jobs.
d) Incidental method: Each employee is given a written incident which he analyses, identifies the problems and the probable causes and suggests a solution.
e) In basket method: Stimulating the aspects of a manager’s job. The trainee receives documents similar to the items normally found in managers in basket, such as memos, letters, reports etc.

B. Sensitivity training: Sensitivity training or Laboratory training is a method which helps to change the behaviour through unstructured group interaction.
a) Training groups (T-groups) that seek to change behaviour through unstructured group
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Legality sustainable
• It should be ensured by the organisation that its grievance procedure is in conformity with the existing laws of nation.
• The procedure cannot violate any of the rights of the employees guaranteed by the law.
• Mutually acceptable
• In order to be effective, the grievance procedure must enjoy the confidence of all the relevant parties.
II. Easily understandable
• The grievance procedure must be reasonably simple and easily understandable.
• Known to all the employees of the organisation.
• If someone has some grievance, then he/she should know who is to be contacted.
III. Highly flexible
• The grievance procedure should be flexible enough to respond to the reported grievance quickly. The number of stages in the grievance procedure should be kept to the minimum.

IV. Sufficiently knowledgeable
• The managers, supervisors, union leaders and others dealing with employee grievance must be well-trained in the grievance handling procedure.

6. Write short notes on the following :
a)Job Enlargement
b)Job Enrichment Job design specifies the content of job and methods of doing the job. It is the process of determining specific tasks to be included in a job and the methods of performing those

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