GRIEVANCES What is a grievance? Grievances are concerns, problems or complaints that employees raise with their employer. Issues that may cause grievances include: • terms and conditions of employment • working conditions • work relations • bullying and harassment • new working practices/organisational changes • discrimination Resolving an issue informally Often the best way to sort out a problem is to talk to your manager informally first before taking any further action. You should ask your manager for a meeting in which you can explain your concerns and suggest to your manager what you would like them to do to resolve the problem. If you don’t feel you can talk to your immediate manager, you could speak to somebody more senior in the organisation,
An effective complaints procedure ensures that the complaints are investigated and dealt with in accordance with The Local Authority Social Services and NHS Complaints Regulations 2009 and the complaints are taken seriously and treated with courtesy and respect and are thoroughly documented. This allows for appropriate action to be taken, for example in the case study, to safeguard the welfare of lucy and kevin. It is important for complaints to be recorded thoroughly and accurately as if legal proceedings start, lack of the documentation would undermine a case and make the defendant vulnerable. High standard, accurate and thorough documentation of complaints help address the failure in a duty of care, for example, if the social worker wanted
Changes in thinking and practice caused an increase in specialization and thus it led to less use of term “personnel management” in Human Resources Management (Miller, 2006). In the 1980s, changes in the operational environment of HRM drew the attention to the strategic management of the human resources. A firm human resources strategy will allow an organization to have a good bonding with the employee and coexist peacefully in the community. It is employees who will perform their needful duties and responsibilities to achieve its companies set goals or targets. This is where the importance of strategic human resources can be seen, since the human resources department will identify the key areas in the company that require manpower.
MANAGEMENT OF HUMAN AND MATERIAL RESOURCES FOR EFFECTIVE PATIENT’S CARE SIGNIFICANCE OF THE CONCEPT Human resources management is simply the management of human resources (Wikipedia). It is a function of an organization which is responsible for the management of people within the organization; it helps to maximize employee performance in the service of an employer’s strategic plans or objectives. A hospital or an organization cannot create a good team of health care professional without having in a good human resources management, the most important duties of the human resource department is recruiting and training of personnel, evaluating personnel’s performance, motivating the employee, ensuring workplace safety and communication. An organization
Examples of this type of grievance include/ discipline, demotion, classification disputes, denial of benefits, etc. The lawyer should file the grievance, not the employee on his/her own, as it is in the interest of everyone in the union that the grievance is handled properly. When an individual’s rights have been violated and that person refuses to file a grievance, the lawyer should file the grievance on behalf of the union – especially if the contract specifically
It establishes mechanism for the administration of personnel services that are delegated to the personnel department. Thus, the responsibility of human resource management is very significant in an organization and it should not be diluted especially in large scale enterprises. It is the input to the whole organization and related to all other activities of the management i.e., marketing, production, finance etc. HRM: Origin & Growth: Human Resource Management deals with the administration of people as organizational assets rather than as element of production. This involves a system to be directed in business to select, hire, place, coach and grow human assets.
Human Resource Management (HRM) HRM is the process of hiring and developing employees which includes conducting job analysis, planning personnel needs, recruiting the right of people for the job, orienting and training, managing wages, providing benefits and incentives, evaluating performance, resolving disputes and communicating with all employees at all levels. Role of HRM An organisation cannot build a good team of working professionals without good Human Resources. The key functions of the Human Resources Management (HRM) team include recruiting people, training them, performance appraisals, motivating employees as well as workplace communication, workplace safety, and many more. Some roles of HRM are discussed below: Recruitment and
Human resource management is the significant concept that is used by organisations for integrating their functions with the external environment. HR integrates all the departments with other in order to make sure that main objectives of the business are achieved. The main aim of this paper is to evaluate the tools that can be used for managing resources to achieve the business objectives of organisations. For this purpose, the paper is divided into four different activities that include human resource management, management of physical resources, marketing and information management systems. All these aspects are discussed by considering the role and importance of human resource management towards achievement of organisational goals and objectives.
The human resource management department includes several main function which are human resources planning, recruitment and election, career development, employee achievement management, employees' safety and health management as well as human resource information system. There are three suggestions in terms of approaches made by Mc Lagan (1989) with regards to human resource development which are training and development. career and development as well as the development of a particular organization. The three approaches concerns with the systematic and continuous learning activities that is logical by a particular company in which the primary objective is to enhance the overall effectiveness and productivity of the employees, group as well as the company
In words of Taylor(2008) Human Resource Management is the range of people management functions, process and activities which involve more than one national context. These policies and practices are considered as human resource aspects of management position, including such issues as recruitment, screening, training, rewarding and appraisal which I mentioned above. When it comes to the BMW company, BMW is the basically German car company with rich experience in the field of comfortable and cutting-edge cars. The company was founded in 1981. The BMW cars company spends more money on its human inputs to add value and its big contribution of human resources also makes some advantage of the company.