This was supported by the fact that merely 5.7% of the luxury hotels were fully implementing IAT. Due to the lack of a unified standard and prematurity of IAT, managers may believe future changes of IAT are imminent and therefore a waste of investment. Furthermore, most luxury hotels are being operated through management companies which implement a certain IS to manage the hotel chains. Empirically, the decision to upgrade the current operating systems in hotels to a new version is being made carefully by management companies and may take long time to adopt the new technology. With these rationales, hotel managers may prefer to wait until success is proven and the direction in which IAT develops.
Human resources management (HRM) in the hotel industry, especially in big hotel chains, has been developed in the last few times, by latest HRM assets. The importance of HRM in the Hotel industry is constantly increasing day by day. Hotels have an important role to engage, Attract and maintain top talents, by rearranging working environment .All HR mangers should be familiar with rapid changing business environment and practices. HRM work in hotel industry is very patient, because customers are right all the time, then all these things is managed by human resource manager. HR managers also have to be aware with rapidly changing business environment and tendencies.
Some of those expectations are; staying aware of the big picture, always creating a productive environment for your employees, make decisions on your own, implement new programs and methods and teach effectively. The role of a manager is to set goals, show effective behavior, have the ability of decision-making, time and money management, have communication and meeting skills, motivate and give correct training to others. You should always plan every course of action of the company, learn from previous mistakes, and gain respect from your own team. You should never be afraid of taking a
et al. 2009). The hotel industry has been playing an important role as they are in so much of demand. As time when by, many new competition has come up and started growing bigger and bigger till today. And now we currently have way too many hotels in the world providing all the guest needs.
Make the hotel each employee, from the lowest to the top, all proper place, everyone can play to their talents, and make scattered person and have different abilities, different personalities to form a common goal, coordinated overall. The ability to integrate is not it simply the sum of the member 's ability, but a both in quantity and in quality are far beyond the original members of the new force. In today 's market, an enterprise competitive strength, it is important depends on the extent of enterprise talent quantity, quality and talent, so hotel must learn to recruit and retain more talent, and through training improve quality of staff, while also through incentives to tap their potential. Many service industry companies now also comply with the traditional human resource management, such as: The Personnel and Administration compressed within the same department, human resources management organizational incomplete and the hiring process is simple. For the recruiters, without planning, also did not analyze each job, that "One position a lot of people" can easily lead to arbitrariness and the duties and powers of work work is not clear.
Therefore, the services and products offered by a firm in a hospitality industry are different due to which they are more likely to fall in different segment of hospitality industry depending on the revenue streams of the companies. It was noted that the use of profitable ratio were same but the use of efficiency ratios and asset management ratios is different for the firms that fall in different segments at a time. Similar findings were obtained by the other authors who highlight that the use of the financial indicators vary in firms operating in hospitality industry but the size and capital structure of the firm dominantly
The hospitality management focuses on servicing and fulfilling the needs of the customers especially in the hotels, restaurants, hospitals, and other institutions while the tourism management focus on a vast area of activities that involve from booking the tickets to finding a tourists attractions, providing comfortable and entertainments during the trip. However, these two courses cannot be determined which one is a better course since both of the courses has it owns good. Finally, it depends on each person’s opinion and interest whether they choose to study hospitality management or tourism
Human resources management (HRM) in the hotel industry, especially in big hotel chains, has been developed in the last few times, by latest HRM assets. The importance of HRM in the Hotel industry is constantly increasing day by day. Hotels have an important role to engage, Attract and maintain top talents, by rearranging working environment .All HR mangers should be familiar with rapid changing business environment and practices. HRM work in hotel industry is very patient, because customers are right all the time, then all these things is managed by human resource manager. HR managers also have to be aware with rapidly changing business environment and tendencies.
Among the problems or issues arise are: Management Becker and Gerhart (1996) argued that human resource management decisions influence hotel performance by either improving hotel efficiency or increasing business revenues. If otherwise, it can cause loss to the hotel. We have identified an internal issue occurs in Grand Hotel Blue Wave. There always have barriers between top management and lower
A good manager puts in all efforts and tend to solve these problems as quick as possible and effectively. This role of manager to solve the problems faced effectively comes under Disturbance Handler. This is done by planning and strategizing, conducting sessions and drills. One of the most important duty of manager is to allocate or distribute resources. A company for effective and smooth functioning is divided into many divisions which in turn seek resources from head office that is company as its whole.