ISO 9000 Family Of Quality Standards

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ISO management system standards provide a model to follow when setting up and operating a management system. .The ISO 9000 family of quality standards are based on the conformance definition of quality to assure customers that a quality product or service will be supplied consistently (Terziovski & Guerrero, 2014). The ISO 9000 family refers to diverse facets of quality management and contain ISO 9001:2015, ISO 9000:2015, ISO 9004:2009, and ISO 19011:2011. Quality management standards aim to advocate companies’ and organizations’ efforts for being certified by guiding them since companies and organizations want to meet customer satisfaction and improve product quality consistently.
The ISO 9000:2015 covers the basic concepts and language, …show more content…

First five countries are known as emerging and last 5 are known as developed countries. I expect to see nice variation in the number of ISO 9001 holdings both cross country and across time span of 10 years. First available data for ISO 9001 certifications is in 1993. Accepting year 1993 as first adoption of ISO certifications, except Indonesia and Denmark, in all countries evolution of diffusion of ISO 9001 certifications have improved over seven years. After 2002 there is a sharp decline for two years then it continues to improve till the year of 2008 when the effects of financial global crises start to spread over real economies in countries. Considering cross country differences among number of ISO certifications, there is some variation among countries which can be devoted to country specific effects such as country size. I also observe some variation over time which is devoted to time specific effects that causes to differ number of ISO certification held by organizations in …show more content…

To my knowledge, ISO secretary do not classify the data up to one specific industrial classification. As can be seen from table, most of the number of ISO certifications are concentrated on industries such as “basic & fabricated metal products”, “machinery & equipment”, “electrical & optical equipment” and “chemicals, chemical products and fibres”. Considering table 4 which presents the least and most contract intensive twenty I-O industries, I roughly conclude that number of ISO certifications assigned by industrial sector are broadly positively related with contract intensities of I-O industries in 2014. Unfortunately, because ISO secretary does not record number of ISO certifications for each sector and year that is comparable or concordable to other international industrial classifications, here I am not able to represent the correlation between ISO holdings and contract intensity among industries. However, from Table 3, I broadly infer that there is a proximity between number of ISO certifications held by sectors and their contract intensity which is calculated by Nunn (2007). Since contract intensive sectors are the ones produce differentiated goods, the more the industry is contract intensive, the more ISO certifications are expected to be held by that

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