Impact Of Information Technology In Hospitality Industry

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IMPACT OF INFOTMATION TECHNOLOGY IN HOSPITALITY INDUSTRY Aryogya Kumal A proposal Submitted to Mid-valley International College In partial fulfilment of the requirement of the Degree of Bachelor in Business and Hospitality Management (Hons) HELP UNIVERSITY Malaysia February, 2017 Table of Contents Chapter I 3 Introduction 3 Chapter II 6 Literature Review 6 Reference 9 CHAPTER I INTRODUCTION Hospitality industry is a wide range of business that basically provides services to its customers. The main objective of this industry is to deliver satisfaction to its customers and detailed experience. This industry is different from other industries because it relies on free time of its customer and generates revenue…show more content…
IT refers to anything related to computing technology, such as networking, hardware, software, the Internet, or the people that work with these technologies. Many companies in global arena had their own IT departments for managing the computers, networks, and other technical areas of their businesses. IT too, involves the development, maintenance, and use of computer systems, software and networks for the processing and distribution of data. (Information Technology) . Moreover, it is believed that Information Technology has brought lots of change in daily activities which help to save time and money as well. Impact of IT on hospitality industry has played a significant role to lead hospitality industry to success more rapidly. In this 21st century, the whole world is globalized and there is new platform of information technology (IT) and people had found a lot of advancements regarding it. This includes not only computers but also facilities for mailing services, telephone and fax networks information centers and libraries and most important one is the Internet.Information technology is playing its momentous position in the betterment of the organizations as well as managing the global ability in an environment of cultural diversity and managing global supply chain administration. IT too, has helped to redefine the vision of global corporations by…show more content…
As IT has been a major factor for hospitality industry to maximize revenue. Information technology has affected both the abilities of associations in the cordiality business and on how customers select their neighborliness administrations. What makes a difference here is not IT as such, yet rather the data it yields. By applying proper IT arrangements, specialist co-ops can go past the practices they sought after in earlier years, huge numbers of which have concentrated on dispersion at any cost. This permits lodgings to art esteem suggestions and accommodation benefit open doors for clients that endeavor new chances to enjoyment them and meet their different requirements. This mirrors a move from technology based administrations promoting as a "study of utility" to one that includes another "art of pleasure." It additionally is related with new patterns in item and service hyper-separation, reverberation advertising and other related methodologies that depend upon better approaches for co

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