Analysing The Impact Of Knowledge Management Processes On TQM Development
Analysing the Impact of Knowledge Management
Processes on TQM Development
(The case of ISO-9001 QMS Certified Industries)
Abstract –– Organizations have been recognizing Total Quality Management (TQM) and Knowledge Management (KM) approaches for gaining competitive advantage and improved performance. The idea that both approaches have great influence on an organization’s strategic competence has drawn substantial attention. In recent times, KM has been widely accepted and become one of the most important initiatives for business success. The primary objective of this study is therefore, to explore the relationship between existing knowledge management practices and the recent development of total quality management initiative. The study
…show more content…
A lot of attention and efforts are still required to achieve productivity improvement through TQM (Daniel and Fasika, 2003; Gebremeskel et al., 2005; Birhanu and Daniel, 2014). Most of the studies focused on investigating the consecutive results and effects of quality related problems in Ethiopian industries. However, an effort was made by Birhanu and Daniel, (2014) to investigate the causes of poor quality product/services within both manufacturing as well as service industries using Ethiopian Quality Award (EQA) self assessment manual. Accordingly, they demonstrated that Ethiopian industries are experiencing inefficient human resource management and incapability to meet customer satisfaction (both internally and externally). Specifically, the lack of awareness about the basic concepts of quality; inadequacy of customers’ knowledge about quality; and lack of planned intervention to develop the knowledge of customers are among the vital reasons …show more content…
Both industry and academia are looking for approaches and methods to capture, organize, and leverage knowledge for increased competitiveness. In other words, organizations are taking action to make the implicit knowledge explicit among employees.
Therefore, the primary objective of this study is to empirically examine the relationship between existing knowledge management practices or management of intellectual property and the level of their total quality management practices of Ethiopian manufacturing industries. ISO 9001 certified manufacturing industries are selected on the survey considering that the certification with process-based quality management system could be a useful stepping stone for existing TQM practices in the respected industries.
II. RATIONALE OF THE
Why Did Colonial Representatives Meet In Philadelphia For The First Continental Congress
1425 Words | 6 PagesChapter 2 Research Questions Directions: Use pages 30-62 to answer the following. All answers should be typed. Plagiarism of any kind will result in a zero on this assignment. Process the information from your textbook and the internet.
Pros And Cons Of The Indian Removal Act Of 1790
1501 Words | 7 PagesThe arguments were based majorly on legal and moral considerations. The legal arguments, which opponents advanced, were stronger than those of proponents of the Act. Morally, the arguments seemed to be equally strong. However, upon consideration of the entire arguments, numerical strength favored those of opponents. Also, all the arguments by proponents, except one, were objectively controvertible while those of opponents were not.
Consolidation Of Royal Authority: Due To Henry VII
1545 Words | 7 Pages‘The consolidation of royal authority, in the years 1487-1509, was due to Henry VII’s control over the nobility.’ Explain why you agree or disagree with this view. It can be argued to a certain extent that the consolidation of royal authority for Henry VII, in the years 1487-1509, was a result of control over the nobility. The challenge lied in the ability to decrease their power without alienating them whilst removing their position of threat. However, there were other contributory factors in Henry’s consolidation of his royal authority, such as his diplomatic skills in dealing with foreign powers and the indispensable use of royal finances.
The Tuskegee Syphilis Experiment Affects The African American Culture
1613 Words | 7 PagesForty years prior to the experiment, the story became nationwide. Although deception is often used throughout many experiments, the researchers are obligated to let the participants know. The researcher failed to follow the ethnical guideline in debriefing. In the second phase of the experiment 200 men, the controlled group, were added to the study. The researcher also failed to inform these men on the basis of the study.
Who Is Lying In The Crucible
572 Words | 3 PagesAnd completely understand the reasoning of this action made by these characters. First off, we are going to talk about the main, main reason why they
The Importance Of Drugs In Sonny's Blues
465 Words | 2 PagesIn this story it analyzes a great deal of reasons, not minimum of which is that it concentrates
Compare And Contrast Declaration Of Independence And Common Sense
661 Words | 3 PagesBoth authors use the same techniques on sharing their opinions. They first express the same issue, which is Great Britain and the king. Then, they share their many reasons why it is a problem. One strong reason was government. In both documents they address the fact that if the government does not meet the needs of the people, the people have the right to replace them.
Do Ceos Get Paid Too Much Analysis
828 Words | 4 PagesThe three views Moriarty believe as justifications are the agreement, desert, and utility views. The agreement view is that if an informed
Nt1330 Unit 1 Checklist
555 Words | 3 PagesBrian Salamanca Do not copy paste the assignment from internet.(Plagiarism will not be accepted) You can discuss with your friends but cannot copy their work. Kindly submit the assignment on time.
Importance Of Knowledge Management In Apple
950 Words | 4 PagesApple Company Apple Inc. is a private company, and it is one of the world 's most famous technology and computer companies, located in the United States of America. It is a multi-national company. Its main business depends on specialization in manufacturing, producing, developing, improving and selling software, smartphones, computers; It has a series of electronic devices, such as iPad, iPhone and Mac. The origin of Apple Company Founded by Steve Jobs and his co-pilot Steve Wozniak, Apple Computer was able to design a computer in the form of the beginning of Apple computers in the time period Between the years 1981 to 1985; since 2005 until now, Apple has seen many developments; successive successes.
Jetblue Operations Management Report
2269 Words | 10 PagesStrategic Quality and Systems Management Report Operations Management Operations management is now the most essential part in maintaining organizational systems. Actually operations management means all the necessary activities of an organization like finance, human resource management, research, marketing etc (Elnathan, 1995). Whether it is planning, leading, organizing or controlling, they all are part of an organization’s operations management. Because of the speedy change of the business environment, internal and external factors like market position, market value, possibility etc. (Stanton, 2001).
1.3 Explain How To Use Resources Effectively And Efficiently
463 Words | 2 PagesKnowledge management is a process to ensure that knowledge developed through individuals and group work activities is effectively captured and made available to those who may benefit from it. An example would be to build into project plans the time for review and to identify at the outset how information, knowledge and experience will be captured, stored and shared with other individuals and/or areas of the organisation that may have an interest in the experience and knowledge gained as a result of the project. The importance and value of knowledge management has been brought into sharper focus in the current climate of financial constraint and the need to do more with
Literature Review Total Quality Management
3900 Words | 16 PagesChapter Two: Literature Review This chapter provides a review of the literature that has studied related topics to the concepts of Total Quality Management (TQM) and Teamwork among healthcare environment. The literature review included a search of multiple databases: Science direct, Pubmed, Google scholar and Wiley online library. The keywords utilized in the search engines were: Total quality management, teamwork, teamwork in healthcare and teamwork improvement. Organizations all over the world have to use different techniques for quality improvement.
More about Analysing The Impact Of Knowledge Management Processes On TQM Development
Why Did Colonial Representatives Meet In Philadelphia For The First Continental Congress
1425 Words | 6 PagesPros And Cons Of The Indian Removal Act Of 1790
1501 Words | 7 PagesConsolidation Of Royal Authority: Due To Henry VII
1545 Words | 7 PagesThe Tuskegee Syphilis Experiment Affects The African American Culture
1613 Words | 7 PagesConcussions In The NFL
1044 Words | 5 PagesWho Is Lying In The Crucible
572 Words | 3 PagesAmerican Red Cross Speech Outline
745 Words | 3 PagesThe Importance Of Drugs In Sonny's Blues
465 Words | 2 PagesCompare And Contrast Declaration Of Independence And Common Sense
661 Words | 3 PagesDo Ceos Get Paid Too Much Analysis
828 Words | 4 PagesNt1330 Unit 1 Checklist
555 Words | 3 PagesImportance Of Knowledge Management In Apple
950 Words | 4 PagesJetblue Operations Management Report
2269 Words | 10 Pages1.3 Explain How To Use Resources Effectively And Efficiently
463 Words | 2 PagesLiterature Review Total Quality Management
3900 Words | 16 Pages