Nonverbal Communication Case Study Body Language

Sound , Appearance and Body Language are all important in non – verbal communication .However the most important according to me is Body Language .

1) Body language refers to the conscious and unconscious movements and postures by which attitudes and feelings are communicated .

2) Facial expressions , head and gaze movements , body contact and orientation, gestures, posture , eye contact , positioning of our body , physical state , objects and surroundings and sheer physical proximity are all part of body language. We are born with body language instincts .

3) Body language is an important part of modern communication and relationships , Body language is significant to management and leadership . It is an important aspect of work and business

This in turn helps to form positive impression on others.

6) Evidence of body language being an inborn instinct is : Blind people who cannot see but will still understand people through their body language .They have not learnt behaviours like smiling and nodding from observations , still display these expressions .

New born babies show emotions like joy , pain , surprise soon after birth .

Two people who know different languages cant communicate with each other with the help of words .In such a case they use body language to convey their message.

7) The sales staff in a store observes the body language of the customers and accordingly they deal with them .

In the above Case Study , Mr. Shreyansh’s team could not focus on the point he was making despite giving their best efforts because of his body language . He was stressed , his voice was shaky and he was not his usual confident self. So his body language was acting as a barrier. If he was calm , confident and clear then his team would have understood his message perfectly.

Part B:

Non verbal communication always accompanies verbal

2) In order to be perceived as confident you must not only communicate well but also stand tall with your neck elongated and ear and shoulders aligned .

3) Powerful people tend to use smaller and subtle hand gestures to demonstrate their point with authority .The ability to have eye contact while speaking shows your level of confidence .Maintaining proper eye contact shows your self confidence and know well you know the topic you are presenting to the audience .It also improves your ability to persuade the other person and build trust as well understanding . Lack of eye contact is understood and taken as a sign of deception.

4) Smiling while talking to your co workers and boss helps to build positive and healthy relation with them , making them more comfortable.

5) Maintain adequate distance while talking to someone .It shows you respect the other person’s personal space, leaving a good impression of you. Standing too close may make them feel uncomfortable