Patient Caregiver Communication

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Communication Is Key. In the medical field I believe there may be a common misconception that taking care of an illness is taking care of a patient. When a patient gets sick it is not only the illness the caregiver needs to handle. Patient care, in most hospitals if not all, is the number one priority. This is stressed so heavily because an adequate patient caregiver communication is the key to positive treatment and results. Communication About Health: Current Issues and Perspectives, it explains in the cases where health professionals and patients do not see eye to eyes various negative outcomes come into place; treatment failures, frustrations, wasted time, avoidable expenses, loss of professional permutation or privileges, and there is…show more content…
In our interview Sissy explained to me the various ways her providers have excelled in every expectation she could ever have and then a few ways they have disappointed her. There are two voices you can express to a patient about any situation. Voice of Lifeworld and Voice of Medicine; According to the text Communication About Health: Current Issues and Perspectives, Voice of Lifeworld can be defined as “primarily concerned with health and illness as they relate to everyday experiences” (DuPré, 2016, p. 73). Voice of Lifeworld focuses on feelings rather than evidence. Those who use this voice tend to be more concerned with wanting to know how their condition affects them. They listen to the patients and believe they know they are sick due to how they feel. it was shown that the voice of lifeworld was effective. Voice of Lifeworld is more oriented to feeling and context. There is a deeper sense of compassion and understanding for the patient. The patients do not feel like just a case to them instead the feel humanized. Voice of Lifeworld also puts the illness into their terms. Most of the times the patient doesn’t understand exactly what the illness is, the medical side is unknown to them. Although, what…show more content…
Patients need attention. Patients want doctors to take them seriously, to like them, to listen, and to acknowledge their emotions. When you give the patient attention it makes them feel validated and taking their concerns not consideration. The attention the caregivers provide helps build patient relationships. In my interview, sissy explained that the attention she got made her feel validated, her concerns were listened to and she was felt as if she were in good hands (S. Johnson, personal communication, February 5th, 2018). In addition to giving attention, from the patient’s perspective moderation is key. Patients do not want a dominate nor do they want a passive doctor. Most patients want a doctor that is a happy medium. A doctor that is too dominate can be perceived as aggressive and dismissive. Whereas a doctor that is too passive, this can be perceived as unknowledgeable. A balance between these two doctors would be caring yet confident in their decision. This is the type of doctor that patients want. Information makes an appearance in patient satisfaction. Patients like to know what is going on and what to expect. This is something that the patient is going through personally, giving them clear and precise information that does not conflict the other aids in their satisfaction. Going through any condition can be a little nerve racking. Patients tend to feel out of control when they do not have
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