Importance Of Communication In Human Resource Management

Today’s manager is not a boss. He is more a leader than a boss. Communication skill is one of the most essential attributes of a good leader. One who has a better communication skill has the potential of a better leader and an effective manager. In fact effective communication is the basic ingredient in effective human resource management. A manager’s success depends on seizing every opportunity to communicate in an appropriate manner. It should be understood that effectiveness of communication or capability for effective communication does not develop over night. It is the result of endless efforts to utilize every opportunity to observe, grasp and learn how others communicate, and how others react to our communication. Communication facilitates

Communication contains all inter-personal, inter-organizational, intra-personnel, intra-organizational, mutual, vertical and horizontal information passing and interaction. We can say, communication is the focus of all managerial decisions, actions and reactions. In an organization, information is the crux of communication. It is the most essential link between means and ends, which are great concern to management. It may be studied, analyzed, and stored for future reference; and summarized, and displayed, so that it may be at the centre of communication. Management Information System (MIS) which can play specific roles in response to specific requirements, has received great emphasis in recent times. It furnishes relevant data in a useful form to the right person at the right time for use in right management decisions. MIS is the system which generates that information which is often already in the hands of management. Communication is closely linked with MIS. In this connection, Chris Argyris has rightly remarked: “one of my fundamental assumptions is that the most important resource an organization has is valid information”. Communication may be considered as a bridge over the gulf between individual and groups, for it facilitates the establishment of a unity

It is essentially a bridge of meaning between people”. By using this bridge of meaning a person can safely cross the river of misunderstanding that separates all people”. Communication thus helps to educate, create understanding, and establish meaningful relations and remove vagueness in the relations. It involves both the sender and the receiver, both of whom may be individuals or groups; or may be an individual and the other a group. Communication is the life-blood of business. Corporate policy must be communicate to functional managers from whom the whom the communication flows below, while reports of performance in accordance with corporate objectives and goals flow from bottom to top through well-knit communication channels in an organization. The functional managers, executives and all divisional managers are linked together by means of communication, while they communicate with the top management and general management for their day-to-day functional effectiveness. In fact, an organization survives with the help of communication, since organizational relationships are established and maintained through appropriate communication channels, both vertical and horizontal. Communication has, moreover, a direct relationship with morale, job satisfaction, and productivity. The more effective is the communication, the greater