Consumer Protection

THE CONSUMER PROTECTIONACT:

Consumers are the persons to whom products or administrations are showcased. Individuals who have gone into exchanges with suppliers, clients of specific merchandise or beneficiaries of administrations.

Consumers have the rights and they have those rights set out in statutory structure for them from the month of October not long from now when the Consumer Protection Act will come into power with a whole arrangement of regulations.

“Provisions of the Act have been realised so that the business will have time to adjust their trading practices to comply. Although the Regulations are still in the making, the time for the looking at consumer rights and what to do about them in now” Maria Davey

1. THE AIMS AND PURPOSE

3.7.2 Obtain Notice for Certain Terms and Conditions:

• Suppliers are required to provide consumers with prior indicted notice of clauses in acquiescent that may constitute a potential risk or liability to consumers.

• Suppliers must categorically draw the fact, nature and potential effects of peril to the attention of consumers, in a conspicuous manner and form, to which the consumers accordingly accept responsibility.

3.7.3 Obtain Free Copies of Agreements/Contracts:

• Consumers are entitled to obtain free copies or free electronic access to copies of the agreements/contracts, irrespective of whether consumers have entered into such agreements/contracts.

• Free copies should include an itemised breakdown of financial obligations under such agreements.

• Suppliers are required to keep records of transactions entered into over telephone or other recordable forms, in the event of the consumer-supplier agreement not being in

• Consumers are sanctioned to return goods to suppliers without penalty and at the suppliers risk and expenses within a period of six months after distribution of such goods, if the goods are inferior quality, unsafe or defective.

• Suppliers are obliged to refund, repair or replace the failed, unsafe and defective goods.

The Act really affects our daily life because it is now giving us Consumers the necessary ideas of what are really our rights and how to be treated by the suppliers when we commit ourselves into the contracts or agreements. We as consumers tends to ignore those such things like for example when we buy anything at the shop we sign the contracts and we don’t even bother ourselves reading those terms and should something do go as we thought it would be then the contracts bound us because what we did we just put a signature in a piece of paper without even thinking of reading before we