Essay On Consumer Protection

What is consumer protection?

Consumer protection is a group of laws and organisations that are designed to ensure the rights of consumers. The majority businesses are known to be honest and trustworthy for the goods they sell and the services they offer, but some business are not honest hence consumers are not treated fairly and justly. This is why consumer protection laws are instituted which help consumers be treated rightfully and honestly.

What is the need for consumer protection?

The need for consumer protection is that these laws are specifically designed to prevent consumers from getting scammed by retailers that engage in fraud and seek advantage over consumers. Every year 1 in 20 Australians are victims of scams. The aim of a scam

There are many organisations that provide assistance to consumers. One organisation that provides assistance to consumers is the New South Wales Fair Trading. This organisation provides all consumers on areas such as consumer issues, shopping on the internet or home building with information and assistance. This department holds the responsibility to assist consumers resolve their complaints, check that products meet Australian safety standards, ensuring that scales, scanners and petrol pumps are correct and warn the community about dubious business practices such as scams and rip-offs.

Another organisation that helps consumers is the Federal Government. The two Federal commissions that are responsible for assisting consumers are Australian Securities and Investments Commission (ASIC) and The Australian Competition And Consumer Commission (ACCC). Another organisation that helps consumers is an independent organization called CHOICE. It is the largest consumer monitoring organisation in Australia. There are also organisations such as the media and current affairs television programs which investigate consumer complaints about scams, rip-offs, costly repairs or poor quality