Importance Of Data Mining In Telecommunication
DATA MINING IN TELECOMMUNICATION NIKHILA.C.P,
KRISHNENDU.N.S,
LIDIYA MARY ANTONY,
DEPARTMENT OF COMPUTER SCIENCE
ST JOSEPH’S COLLEGE IRINJALAKUDA
ABSTACT
Data mining is a process of extracting information from large amount of data and transform it into an understandable structure for further use. Telecommunication companies generate a great amount of data including call details, describing the calls that traverse the telecommunication networks, network data, describing the state of the hardware and software components in the network, and customer data, describing the telecommunication customers. This survey paper describes how data mining can be used to extract useful information buried within these data sets. Data
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One of the analytical tool for analysis of data is data mining software. Using this software we can analyze data, classify them and summarize the relationships identified.
Need of data mining in telecommunication
In telecommunication industry, these are the reasons why data mining is used.
• For detecting frauds
Frauds are serious threats to the telecommunication industry, who will create lose of billions.
• For retailing customers The study and research on customer database using data mining tools will help to know how to satisfy our customers. We can maintain good customer relationship through this.
• For knowing the Customers
The marketing will become easy when we could understand the tastes, calling periods and likes of customers by studying them.
• For identifying the products and services which yield highest amount of
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