Reem Khalid Al Zadjali
Student ID : 107114
12-10-2016
Doctor Patient Communication
Hospital and Community Attachment Course
Introduction
Productive doctor-patient communication is a fundamental unit of a good clinical outcome. It is essential in the delivery of an efficient and high-quality health care. As Hall et al once said, “Medicine is an art whose magic and creative ability have long been recognized as residing in the interpersonal aspects of patient-physician relationship”. Therefore, the doctor-patient communication is considered to be the heart of medicine, (Fong Ha J, 2010). It is simply a way of conveying and sharing information effectively and efficiently.
Components of the Doctor Patient Communication
The doctor-patient communication is a complex process that includes
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In medical practice, communication is considered to be a fundamental skill. Good and effective communication skills include a lot of soft skills. It is a two-way process in which there is a verbal exchange of information and knowledge between two parties or more. It also includes a non-verbal part, that is the body language, such as posture, voice tone, eye to eye contact, etc. (Traveline J, …show more content…
This will eventually lead to poor compliance and treatment failure and in some cases serious medical complications. In addition, patients’ dissatisfaction can lead to verbal and sometimes physical abuse of the health workers. The checklist below illustrates some of the barriers to the communication between doctors and their patients, (Cockburn J, 1999)
Strategies to Improve the Communication between the doctor and his
This paper will explain the seven principles of patient-clinician communication. It will then apply three of those principles to my interactions with my patients. Next, it will describe three methods being used in my area of practice to improved communication between the patients and clinicians. It will ultimately choose one of those principles that applies best to my practice and clearly describe how I use it. It will describe ethical principles that can be applied to issues with patient-clinician communication.
There is a great need to open communication and education among other health care professionals
Case study of Mrs. A thought her admission to a acute ward, demonstrated the skills that are needed to care for her. 21312829 This assignment is a case study looking at a patient who has been admitted to an acute hospital following a fall. It will look at why the patient has been admitted and what skills are needed to deliver appropriate care.
As we work in the society, we are automatically associated with the well-being of the society and the people. I need to take responsibilities and have knowledge about what is going on with my patients and help them to be actively involved in their daily activities. Being able to communicate effectively with the people is the biggest key aspects of our daily life. I have to use the communication skills through reading and writing in my career which helps me to build trusting relationships with my patients. It will help me to understand the effects of the therapeutic process for the benefits of the patients.
Without strong communications, this team may not find their balance. It is important to collaborate and build this trust among the office members. The doctors can’t effectively lead change without the understanding of the staff to make the necessary
I can help close any communication gaps by converting difficult medical jargon into a language that patients can understand by drawing from my own experiences. By encouraging clear communication, I support a team-based healthcare setting where patients experience empowerment and
1.1 Identify the different reasons people communicate • To express wants/needs • Being social with peers • Asking questions • To express emotions and feelings 1.2 Explain how communication affects relationships in a work setting Communication is vital in a care setting, it can affect all aspects of care. In particular, communication can affect the relationships with service users and other colleagues. When effectively communicating with colleagues, managers or health professionals, will ensure that ideas and opinions are understood. In a care setting, it is a requirement to use teamwork and communicate effectively.
It is important to understand effective communication when working in health and social care. Communication should be clear and understood by the person you are having a conversation with. It is important to consider verbal communication as well as non-verbal communication and should be adapted to the service users’ ability to understand the conversation. Factors that affect communication are the location of the conversation and noise levels. To consider if the conversation should be private or to have a conversation while carrying out an activity together.
Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having
According to Bramhall (2014), Effective communication one of the basic skills of nursing staff, which enhances patient care. Add to this the communication plays an important role in showing empathy and thus it becomes easy for the patient to report positive experiences or even the bad ones. I think that the most important things are to communicate not only with the patient but also with healthcare team members. In addition, nurses need to be able to communicate successfully with all member of the health care providers and to provide and give the full information about the patient
How does poor communication impact on patient safety? Poor communication can lead to injuries and complications through miscommunications and factors that impacts on the quality of care being delivered. Reduced team cohesion which occurs with poor communication is particularly detrimental to patients with chronic conditions as they are effectively treated with different health care professionals.
REFLECTION OF THE INTERVIEW 2.1 Description A component of the Effective Communication module, is an Inter-professional Education (IPE) enrichment activity and we were put into groups with the Pharmacy students. There were in total 2 Nursing students and 3 Pharmacy students. We were tasked to interview a healthcare professional. We interviewed Dr Edwin Lim from Tzu Chi Free Health Screening and Free Clinic (TCFC). He specialises in Family Medicine.
Healthcare systems have traditionally been constructed around hierarchical perspectives used to train healthcare professionals (Porter-O’Grady and Malloch, 2007). In such hierarchies, senior physicians are often put at the top with certain power distances between other professionals. This can lead to difficulties in patient management when the patients safety is in question, but the healthcare professional involved may be hesitant to question the physician’s treatment plan or are too intimidated to voice out their opinions. In a study of over 2000 healthcare professionals including nurses and pharmacists, nearly half of the respondents felt pressured into administering a medication for which they had concerns, despite previously questioning the prescriber regarding the safety of the order (Institute for Safe Medication Practices, 2004). This was due to feelings of intimidation by the prescriber and an inability to effectively communicate their concerns.
In this assignment the author is going to be speaking about active listening and the components of active listening. Active listening is a skill that is very important when it comes to communication and the author will discuss its importance and also how it can be achieved. The author will talk about the differences between listening and active listening and why it is important to take on an active listening role. The author will lastly look at how active listening is vital for any health care professionals but yet how it is seen as not being that important of a skill to have.
Contrary to popular belief, pharmacists don’t just sit behind a counter in the back of the pharmacy counting pills all day. Pharmacists play an important role in today’s society as counselors and teachers, and anyone who has ever been to counseling or school knows communication is a key factor in these fields. Pharmacists must be fluent in all types of communication in order to be successful. A pharmacist’s job is to communicate to patients, healthcare practitioners, and the community vital information and advice (Wallman). Potential pharmacists go through communication training in pharmacy school where they learn how to be effective in each type of communication.