The importance of self-awareness in the social care practitioner In this assignment, I will be discussing the importance of self-awareness in the social care practitioner. Self-awareness is defined as: ‘the process of getting to know your feelings, attitudes and values. It is also learning about the effect you have on others’ (Burnard,1992). To build on our positive qualities, we need to understand our characteristic’s and be aware of any negative ones that may interfere with effective practice. It is vital you are self-aware in your occupation, as you need to have a positive impact on the service user.
The counsellor gathers information to understand the client’s problem and how it affects the client and his environment. The counsellor will also explore on the factors that probably cause the problem and aspects which may relieve it. Lastly, the information gathered is to assist the counsellor to know the client’s understanding of the presenting problem and efforts to resolve the
2. Responsibility: Accepting responsibility is actually beneficial to bat for Tesco and their stakeholders. This helps their staffs to learn from their mistakes. It is likely that the same mistakes will be struck in again if Tesco Management do not bear responsibility for their actions. Taking responsibility shows that the company respects the customer.
Interested parties should receive adequate communication and build trust in your organization. consistent themes and messages to be transmitted with empathy. A reaction management strategy should be developed to minimize the extent of the negative stakeholders reactions. Management should estimate the financial impact of negative reactions and prioritize the list based on their possible impact. A prediction can be made of the amount of time likely to be required by management to be involved with the management of relations with stakeholders, which is more
They also provide stretching assignments that will help their teams to develop. Thirdly, Goleman looks at having a service orientation, primarily aimed at work situations, having a service orientation means putting the needs of customers first and looking for ways to improve their satisfaction and loyalty. People who
A leader needs to adapt to situations and use techniques that are inclusive in order to avoid conflict and aids decision-making. Building relationships, considering others feelings and celebrating their successes with them can maintain strong leadership. By encouraging my team to participate in the decision making process I empower them, which inspires job satisfaction this reduces conflict, poor time keeping and absenteeism. I need to be able to help my staff team understand the need for change and I do this by being clear about my aims and objectives, the actions required and the part they need to play. Sometimes I need to take control especially where health and safety is concerned, these policies and procedures me adhered to at all times.
Business ethics contributes to more benefits. Business ethics could become a standard to achieve advantages, cultivate team work of employee, productivity, moral and development, establish values for quality management, strategic planning and diversity management. Business ethics help the company to be survival of fierce competition. Business ethics have competitive advantages which involves effective building of relationships with the company’s stakeholders, which based on its integrity. Business ethics promote ethical behavior to protect business from abuse by unethical competitors.
A reward for ethical behavior The ethical behavior must be recognized and appreciated and at the time it must be awarded. So it can promote ethics in other employees. Conclusion Ethics in business and in corporate culture has become a critical issue for many companies. There is need to pay more attention to an analysis of unethical behavior in leadership and its relation to corporate culture. Ethical leadership is a growing concept and many large companies are promoting business ethics as their corporate social responsibility.
Foremost, you must have the ability to understand the real sentiments of others or entering deeply into their core feelings when you interact with them. By recognizing how they truly feel, as well as showing your genuine interest to others, being empathic allows you to respond or react quickly in the most caring, affectionate, and understanding way towards their feelings. Empathy is especially more important in the customer relations sector when dealing with some clients who approach them with issues or complaints. You should know how to express genuine understanding and concern for their questions and help them solve the issue. A principal element of social anxiety is self-consciousness, which you can alleviate through concentrating firmly on another person.
The main aim of empathy is to put oneself into the client’s position and have an understanding of the trauma or stress the client is experiencing by understanding their feelings. In building therapeutic relationships empathy works as a foundation as it helps build positive connections allowing the client to have the satisfaction that the counsellor hears them and values their needs. Further, a therapeutic relationship builds up with self-care. Self-care is important to have better end results it is the core concept of building relationships. At a place where dealing with people who suffer from a trauma or stress it is important to have self-care to reduce stress and maintain well being for self and for the client.