Importance Of English In Communication

English has now begun to be known as a global language and it belongs to everyone who speaks it. The emergence of English language as the international language for global interactions has had effects in many workplaces across Asia. English language has not only become a language that used for communicating with global business partners regarding business-related matters but also has significantly been used in daily task executions among employees in workplace. In all the workplaces, English oral and written communication skills have become a necessity in their daily workplace communication. In 2006, the government of Malaysia revealed that 45,000 college graduates were unemployed, and this was mainly caused by a poor command of the English

Currently in Malaysia, communication skills play the fundamental role at workplace situations as it is used by the business people and the employees who need to use it in connection with their daily business or job related activities but yet there are still many of the Malaysian facing difficulty to communicate effectively in workplace by using English. Since English is the second language in Malaysia, the concentration is on generating learners with the ability to communicate effectively in different social and professional contexts. Learners’ have very limited time to learn english in class during their high school or even universities, and they still do not have enough encouragement to practice English outside the classroom in order to get familiar with English. This case caused a problem that they have difficulties to communicate in English when they step into a multinational

The five biggest challenges for non native English speakers to face when learning to speak and write English are grammar, vocabulary, slang and colloquialism, pronunciation and variations in English. They have to perfectly understand the sound system of English, the pronunciation, the proper vocabulary and be able to use words together intelligibly without hesitation. Moreover, they also have to perceive what is being said to them and need to be able to respond appropriately to acquire amiable relations or to accomplish their communicative goals. (Luoma, 2004: ix).

Thus, without being vigilant in the use of English in the workplace, they may encounter situations where team members have difficulty communicating with them or here customers misinterpret the tone or intent of their communication. Between oral and written communication in the workplace, oral communication is more extensively used and rated more important when writing is compared with oral communication (Maes et. al.,1997). The most important area is oral communication skills in English language which all employees should possess to guarantee that they can function efficiently at the