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HRD And People's Performance Management

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5.3.2. HRD & People Performance Management

Human resources (labour) costs are the largest single operating cost of an organisation, according to the (Saratoga Institute: 1994) and is a trend which continues today with many businesses, particularly those in the service industry, that are labour intensive, where the cost of labour is the single largest line item on the income statement. This then, serves to highlight the importance of Human Resource Development (HRD), given its potential impact on enabling an organisation’s ability to follow a low cost differentiation strategy, as suggested by (Porter: 1995), by ensuring more value is realised, from this investment made in HR. Furthermore, a review of the current HRD literature reveals significant …show more content…

Therefore HRD can be seen to not only benefit the organisation, but equally the employee and supports the idea that effective HRD is a key component to organisational success, of which strategy implementation is a key component. Viewed from this perspective, HRD therefore requires special attention to support any proposed development or change management process undertaken, as a part of strategy implementation to achieve a competitive …show more content…

It is this link between an employee’s performance and the organisations strategy that would appear to make the BSC a more effective performance management tool, to support strategy

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