Executive summary
I have selected commercial bank to build an understanding about the importance of managing information and knowledge.This assignment analyses and evaluates the level of management and a different decision regarding commercial bank is a one of the best bank in srilanka.In every business organization communication plays a vigorous role which helps the institution to achieve the future and current goals. The internal and external sources include our commercial bank. The assignment also analyses about communication. Commutation process helps in many ways and it is a must factor for any institution to have a smooth business process. The reader will able to understand about commercial bank.
Introduction
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However relevant in information must be available at the right time, right place and in the right form. Through internal information the institution expects the past present and the future. There are two information. First one is internal information, second one is external information.
Internal information Internal information relates to the activities performed within the organization. It is useful for making decision in the organization.Internal information that can provide important insights into employee and customer issues. Internal information includes accounting ledgers, payroll system, documents in the production department. If we see these are various types of example. Annual report, memos, and financial statement .This internal information is vital to the successful management of the organization.
Annual report
Annual reports are public statements of an organization’s financial performance that are distributed to institution stockholders, employees, customers and other interested parties.An annual report can give a lot of important information about our commercial
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The customer information has to be categorized according to the age, gender, address, saving account or current account etc...Then that information is added in their personal files.
Storage
Our commercial bank customer’s information and employee information is store on a profile and it is known as a good manner of storing information. The main purpose if we want to information we can get easily. If we see where we store our commercial bank’s information. We store in our computerized system.
Dissemination
Usually when the information is distributed through an invoice and there are chances for less accuracy. This may cause many problems in institution’s business functions. The dissemination should be handled by the relevant parties and it is their responsible to get the maximum use from it. Therefore the human interaction plays a vital part in distributing the information to the necessary internal and external
Financial reporting provides decision makers with financial information they need to make informed decisions and is the responsibility of the administrator of the public funds. There are two types of financial reporting. Internal reporting, which is directed towards management and elected officials to provide them with financial information they need to manage the government daily. External reporting is designed to meet the needs of stakeholders without direct access to the information contained in the government accounting system, such as citizens, grantors, and oversight
When being placed in the role of a manager, it is important to understand the finances of the organization and how to read and understand the recording of finances. It is also important to understand how all the different parts of the records fit together to give us the knowledge of where the business is financially. Knowing also the different responsibility centers related to financial recording and how they function is important as a manager. Once a manager understands what and where items belong on a balance sheet, they will better understand the state that the business is in. “It provides you with a picture of the financial health of your practice or organization on a certain date.”
Task 1 My chosen organization is Standard Chartered Bank this is the Public Limited Multinational banking and financial services, the head quarter of this company is in London. It can operate networks of more 1,700 branches and outlasts across other than 70 countries in the world. It is the Universal Bank with operations in buyers’ trade and influential banking and treasury facilities. And can find about the company in this website www.sc.com (Standard chartered, 2014).
1.1) Different communication methods are used in the business environment to achieve correct outcomes and obtain sufficient records accordingly across a wide range of tasks and requests. The most efficient form of communication should be identified early in the job – considering the current issue, deadlines, state of any data (offline/online) and number and location of all individuals involved. This ensures that the best form of communication is selected. For instance; you need to make contact with a colleague who works in a different department regarding an alteration to a member of the public’s details. An Email would be the best form of written communication as the task is not a priority, all the data could be kept computerized to save time and verbal contact is not necessary.
The management report is designed to enable customers to understand the conclusions and recommendations quickly without taking much time in reading. On the other hand, components of report includes five major elements below: 1- Prefatory Information, which includes transmittal paper, page title, Authorization report, executive summary and table of contents 2- Introduction, which includes problem statement that is a brief explanation of issues that need to be discussed such as research purposes.
Communication is a tool with which we exercise our influence on others, bring out changes in our and others’ attitudes, motivate the people around us and establish and maintain relationships with them. Communication makes a major part of our active life and is a social activity. People communicate in both personal and professional capacities for a variety of different reasons. In a work setting people may communicate to build relationships; maintain relationships; gain and share information; gain reassurance and acknowledgement; to express needs and feelings and to share thoughts and ideas. Share knowledge and ideas with others is critical for modern advancement and to make room for new ideas, especially as our technology stacks become increasingly complex and specialized.
Communication is the process of transferring of information. Viswanathan (2010) says communication can take many forms of verbal and non-verbal methods which may include speaking, writing, gestures, expressions, listening and body language to name a few. All of these things should be taken into consideration to ensure an effective means of sending and receiving information. How and what information is sent may not be received in the same manner intended.
In the organisation, the communication, information and knowledge are very important. The whole work gets done in the organisation be these things. So a manager has to manage these in an effective manner so that they can get the effective results. Every organisation have to get successes in the market.
The internal analysis involves looking at the organization’s current vision, mission, financial and strategic objective and strategies. An internal analysis involves looking at an organization’s current
The information for the leader is imperative to survive in an organization (Llopis, 2011). The chains and the food stores catering to the segment were popular and having access to the customer was doing great business. The strategy operational at the store was simple and unique: low food prices and fast, friendly service. He also gathered the information that the counters and shelves remained empty. I had the information while serving the organization of the manner in which the systems and procedures worked.
Various users like the management, employees, shareholders, creditors, investors and customers use a strategic report internally and externally.
Introduction Information is something that can be known with the connected to both knowledge and communication. It was consist for everything from spoken words, written communication, sheets of music, photographs and paintings, to computer codes and scientific formula. Information must have in context from which people can understand about the information.. It must have a connected for that word to giving it meaning who the information comes from many sources. Many people are surrounded by information which is on newspapers, billboards, internet, television, radio, the surroundings and people.
M.W. Cummin describes the word communication “process of conveying message (fact, ideas, attitudes and opinions) from one person to another so that they are understood”. [1] Communication in business: For businesses to be successful it is very important that communication must be effective. Effective communication
Also many companies reporting related to the state of the value added or environmental information, these are concentrated in industrial sectors. The financial statements reflect the financial position of company, financial performance and cash flows of the company, it is significant to note that the correct depiction of the impacts of transactions and other events and circumstances according to the explanations and criteria identification of assets, liabilities, income and expenses go in the same outline (Brealey,
Introduction Business communication is a process where both the employer and the employees in a company share and exchange information. Be it the corporate world or the education arena, priority is given to ‘speaking’ correct English. People in these fields have understood that communication skills mean speaking skills. Most people think that writing skills are not essential for effective communication. But that is not the truth.