Importance Of Interpersonal Skills In Healthcare

This article define medication errors and when occur these medication administration errors (MAEs) such as one or more of the seven rights of medication administration (right patient, right drug, right dose, right time, right route, right reason and right documentation) are violated. Moreover, the writers suggest study more about nurses’ knowledges with and perceptions on preventing MAEs through this journal. Wulff, K., Cummings, G. G., Marck, P., & Yurtseven, O. (2011). Medication administration technologies and patient safety: a mixed-method systematic review. Journal of Advanced Nursing, 67(10), 2080-2095.

When communicating with any individual it is my responsibility to consider and ensure that I adopt an appropriate style and method of communication. The style and method I choose to adopt will of course depend on the nature of the type of information needing to be shared and gained and also the individual whom I am interacting with. Effective communication within the care setting is paramount. The way in which we communicate can have both positive and negative impacts on relationships.

Finally, it will explain the importance of ethics in communication and how patient safety is influenced by good or bad team communication. The first method of communication is mutual respect. The patient and clinician have a partnership based on trust. The patient has respect for the clinician 's experience and the clinician has respect for the patient 's wishes, needs, concerns and builds on past experience to meet immediate needs. (Paget, 2011).

Communication is essential to all nursing roles. The role of communicator, nurses identify client problems and then communicate these verbally or in writing to other members of the health team (Rnpedia.com, 2017). Excellence of a nurse’s communication is an important factor in nursing

1.2 – explain how communication affects relationships in work setting relationships in work setting in health and social care are very important we need to build a relationship with are colleagues and mangers staff to enable us to work effectively.it is essential to establish good relationship and communication with service user and there family’s but you must always have boundaries and keep it professional effective communication and working relationships . In order to work effectively with a service user line mangers, colleagues and families you must be able to meet their needs relationships are also governed by body language facial expression smiling and ways in which others listen and talk to you. If the communication is poor between you and a service user and with your work colleague the care the service user receives will not be right for them if you’re not talking to them or communicating with them how are you going to know what they like or don’t like.

It is important, for everyone in interprofessional relationships, to be active listeners as it fosters understanding and meaningful communication by preventing assumptions and therefore poor patient care (Bramhall, 2014). The two professionals can also use open-ended and probing questions to ensure that they fully understand the knowledge, regarding improved care, or feedback, regarding patient progress (Probasco et. al., 2017, and textbook). Non-verbal communication is just as important as verbal communication, the two types must match for the other health professional to acknowledge, understand, and accept the information or point of view (Bramhall, 2014). In the Probasco study, neurological nursing staff were educated to better assess the mobility of patients and determine if there was an impairment needing to be addressed and the specialty care of an OT required which resulted in a misuse of rehabilitation resources (Probasco et.

Recognizing, acknowledging, and understanding medication safety is important when administering medications. Understanding which medications are high-risk ones, being familiar with the medications being given, remembering the five most important rights when administering medications, communicating clearly, developing checking habits, and reporting the medication errors will lead to safe outcomes for the residents. However, errors do occur from a lack of experience, rushing, distractions, fatigue, doing too many things at once, not double checking, poor communication, and lack of team work. It is not only the staff that commit errors, but also the work environment that contributes to the medication error. Two examples are poor reporting systems

To create an environment where these errors are a rare occurrence, all healthcare professionals must dedicate themselves to implementing QSEN's six core competencies each and every day. These professionals must also speak up when they see room for improvement in their workplace. Regardless of the healthcare setting or demographic of patients, safe outcomes are the purpose of providing patient-centered care. Since nurses are the largest subgroup of healthcare professionals, their ability to make strides towards improved medication administration is undeniable. As the nursing code of ethics states, nurses have the duty to protect the health and safety of those in their care (Winland-Brown, Lachman, O'Connor Swanson, 2015).

As a consequence of the boost in communication, significantly less misdiagnoses are experienced. Thus, both the patient and medical facility benefit from the reduction in unnecessary readmissions. This undoubtedly places value on the importance of giving the correct initial treatment to patients through the act of successful interprofessional care.(7) Interprofessional education undeniably develops communication skills throughout the healthcare system.

Communication is an essential piece of caring for patients. Multiple team members will collaborate when providing patient care. It is crucial that critical information is included in the numerous hand-offs that will occur. A lack of communication will definitely put the patient at an increased risk for errors and threaten patient safety. It is essential to include all members of the team.

An excellent communication skill between nurses and patients is essential for the successful outcome of individualized nursing care of each patient. The ability to communicate

Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having

For communicating in this situation I should promote active listening and open questioning. This should help me to find out as much information as possible which should lead to a more thorough conclusion. Also clear and concise interaction with other professionals like the multi-disciplinary team is highly important. To solve a lot of problems that may arise when caring I will need to show assertiveness and good advocacy skills.

While understanding communication between nurses is important, similarly, communication is also important to the nurse and other disciplines. I was able to witness effective communication between disciplines that focused on the patients’ health. One example of this was pertaining to a patient in the ICU room. The respiratory therapist discussed the patient’s current situation with the hospitalist. The nurse I was shadowing used successful communication with the CNA on duty to help assist with the patient’s current needs at that particular time.

It is important to understand effective communication when working in health and social care. Communication should be clear and understood by the person you are having a conversation with. It is important to consider verbal communication as well as non-verbal communication and should be adapted to the service users’ ability to understand the conversation. Factors that affect communication are the location of the conversation and noise levels. To consider if the conversation should be private or to have a conversation while carrying out an activity together. The type of relationship you have with service user will encourage them to speak to you about problems they might have. The positioning of chairs at an angle and using a table will make