Importance Of Interpersonal Skills In Healthcare

However, the highest percentage of cancellations are due to shortage of hospital beds based on the record of ICU trauma patients that has used the majority of the beds and for those reasons that is what led to cause the shortage. Discuss the indications found in Table 15-1 and their effect on the health care organizations efficiency in elective surgery. Due to those shortages it has cause many individuals with major medical conditions to delay their treatments or possibly cause a potential health threat that could be alarming to one’s condition if left untreated. The problem within the hospital is to minimize the concern within the ICU so that there is enough time to schedule surgeries for

According to Julia Wood (2004), “communication is a systemic process in which individuals interact with and through symbols to create and interpret meanings. However, Sheppard (1993) suggests that, in the nurse–patient relationship, communication involves more than the transmission of information; it also involves transmitting feelings, recognizing these feelings and letting the patient know that their feelings have been recognized (M, 1993)”. It is a two way process. The patient conveys their fears and concerns to their nurse and helps them make a correct nursing diagnosis. An excellent communication skill between nurses and patients is essential for the successful outcome of individualized nursing care of each patient.

The absence of cultural competence often yields an uncomfortable situation for both the healthcare team and the patient in need (REF). Indeed, the potential for medical errors is greater when a lack of cultural competence exists. If the health care providers are unable to understand the patient, the delivery of care can be inconsistent,

There is a correlation between health care members providing information in a timely manner to patients who need to make decisions about their care and treatment and the quality of care patients receive. Lack of care resulted from physicians being reluctant to refer patients to palliative care. Due to a lack of honest open discussions regarding diagnosis, prognosis and treatment options patient’s suffering was prolonged. Since palliative care focuses on improving symptoms, dignity and quality-of-life it is important that sufficient attention is placed on the complex needs of individuals. The delivery of palliative care has become challenging for nurses.

And because of the clinician’s poor training in documenting clinical reviews, many clients have to discharge the program early and not reap the full benefits of the treatment center. The client’s pay a lot of money at Sovereign Health and it would be critical that the client feel confident with their clinician. The client’s first concern should not be their finances, but for the betterment of themselves. A study by Ford, Green, Mackey, Wisdom & Wise (2011) discuss how “billing was the most commonly reported use of data and included: exchanging client information with insurance companies or state funders to determine eligibility, coding services for submission of billing forms to insurers, claims follow-up to determine payment status, and processing client account receivables” (p. 257). Without the proper training, clients lose out on adequate treatment, clinicians develop an inadequate understanding of data management and the treatment center financially declines.

80% of physicians surveyed that in April of 2013, the DTC commercials weakened the relationship between patient and physician. After seeing DTC advertisement, patients were convinced these drugs would solve their problems. When their doctor would recommend an alternative or deny them the drug they requested, patients would become so disappointed with their doctors that they would attempt to find the drug somewhere else or even change doctors. “Many doctors complain that it takes a lot of appointment time to explain to a patient why a specific drug may not be the best or most appropriate option instead of spending that time discussing appropriate treatment options, tests and screenings, and lifestyle changes (paragraph 15).” These DTC advertisements might be helpful to some, but the cons greatly outweigh the pros. They convince people they need to self-medicate, over-medicate, and effect the relationship between doctor and patient.

One of the basic provisions of the healthcare delivery model is to address the quality of health and care services provided and the affected parties are the caregiver and the patient which makes the model a patient and caregiver centered. Care providers include family members and family friends. Reasonably, the whole issue of health affects both caregivers and patients underlining the importance of the healthcare delivery

Collaboration of staff requires communication between health care plan team, problem solving skills, implementation and intervention of a plan as a team, understanding own responsibility, along with understanding each member’s role in the team. Given health care professionals, clarification of each member’s role, is important to prevent conflicts. Pointing out each member’s role helps reduce inner team conflicts, alleviate role uncertainty, build trusting relationships and dissolve professional boundaries. Role clarification is complex. The roles of a professional in the healthcare industry depend upon a number of descriptions: scope of practice that is constantly evolving, which is the duties they perform in their practice.

Specific prolonged illnesses, such as diabetes, stroke, and mental conditions, Alzheimer’s diseases are determining factors of placement in a nursing home. Elderly persons who live alone with the inability to accomplish daily functions are another reason for placement. Finally, mild cognitive impairment which is considerably underdiagnosed is reason for placement in nursing homes. Understanding these issues, not all nursing home facilities have services that will provide residents with the necessary help needed. Since these residents must be placed into a facility, and nursing staff remains understaffed, short-handed, and overworked, consequently, abuse, neglect and mistreatment rise to the surface where residents reap this unethical behavior.

Medical Assistants are there to help patients reach their needs. A medical assistant understands the need for effective communication and applies it in their field of work. They know the importance of knowing how to read the non-verbal messages patients make and respond to the needs they express. These include gestures and facial expressions (Bonewit-West, K. 2009). Knowing effective communications skill help the Medical assistant to observe with close attention to the patient and their needs.